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  • Customer Engagement

    How to Improve Your UX Using Task Analysis

    There’s nothing more frustrating for a user than to launch an app to do one thing, and then have to

    Written by: Shivkumar M
    Published on: 27 Jun, 2019
    Technology

    Heuristic Evaluation: Improve Your App’s UX Using 10 Usability Heuristics

    So you’ve built your app and are ready to unleash it upon the world? Not so fast. Part of the

    Written by: Shivkumar M
    Published on: 06 Jun, 2019
    Martech

    How BookMyShow Leveraged Tech to Sell 76 Avengers: Endgame Tickets a Second

    Avengers: Endgame has officially broken all box office records across the world, with massive crowds in theaters and sold-out shows.

    Written by: Shivkumar M
    Published on: 22 May, 2019
    Marketing Strategies

    Agile Marketing: How to Drastically Improve the Performance of Your Growth Team

    Marketing work is never done. At any given moment, you probably have multiple omnichannel campaigns running alongside the daily grind

    Written by: Shivkumar M
    Published on: 09 May, 2019
    Mobile Marketing

    Screen A/B Testing for Mobile Applications: Using Data to Design Better User Experiences

    The primary set of KPIs for product owners, marketers, and entrepreneurs of consumer mobile products is to drive user activity

    Written by: Shivkumar M
    Published on: 08 May, 2019
    Mobile Marketing

    Give Users Personalized, Persistent Recommendations via App Inbox

    Recommendations are powerful tools in any mobile brand’s arsenal. If you require proof of this in action, you need only

    Written by: Shivkumar M
    Published on: 01 May, 2019
    Data and Analytics

    How Angel Broking Unified Data Silos and Created Seamless Customer Journeys

    When we think of trading and brokers, our minds tend to conjure up images of a chaotic trading floor filled

    Written by: Shivkumar M
    Published on: 24 Apr, 2019
    Journeys

    Power Up Your Journeys Using Intent Based Segments

    Digital marketers today constantly strive to understand their users better. Instead of sending bulk campaigns to the entire user base

    Written by: Shivkumar M
    Published on: 27 Mar, 2019
    Customer Engagement

    Customer Experience: Tools to Build Outstanding Experiences

    We’ve been covering various aspects of the customer experience for a while now on this blog. Check out previous posts

    Written by: Shivkumar M
    Published on: 21 Mar, 2019
    Customer Engagement

    User Experience Optimization: Process and Techniques for Continuous App Improvement

    We've been talking a lot about user experience on the blog. In an earlier post, we covered the principles of

    Written by: Shivkumar M
    Published on: 07 Mar, 2019
    Marketing Strategies

    Voice Command App – Why Your Marketing Needs to Adapt to Voice

    There’s a comedic scene in the 1986 film Star Trek IV: The Voyage Home where Scotty tries to interact with

    Written by: Shivkumar M
    Published on: 21 Feb, 2019
    Customer Engagement

    Why Your Customer Life Cycle Marketing Must Focus on Experiences

    You might think your app offers an outstanding experience but let’s face it: you’re not the end user. Users might

    Written by: Shivkumar M
    Published on: 14 Feb, 2019

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