Smart platform pricing

Billable MAU is a combination of MAU (monthly active users) and data points. If a user performs an action in a calendar month, they are counted as an MAU. The total monthly bill amount is based on whichever is highest: MAU tier limit (as defined on your plan), the Actual MAU usage, or Processed MAU which is the total data points used divided by allowed data points per MAU. (A total of 2000 data points are allowed per MAU. In most cases, users perform fewer than 2,000 data points per month.)

A data point is an event, event property, or profile property update.

If data is uploaded to amend a user profile or user activity history, the number of data points uploaded counts toward the total number of data points allocated for the month. The number of data points allocated for each calendar month is equal to the MAU tier in your pricing agreement times 2,000.

Yes, CleverTap supports integrations with many solutions you may have in your MarTech stack. We continue to partner with complementary solutions and expand our pre-built integrations. Find out more about our current partners.

Protecting customer data is a top priority for CleverTap. CleverTap adheres to the highest global standards which includes periodic security audits and assessments. We’re trusted by over 8000 reputed brands for their mobile engagement needs. Find out more details on data privacy and security.

CleverTap provides comprehensive product documentation, video guides, webinars, and more. If you wish to report an issue or a bug, you can do so via the CleverTap Dashboard from the ‘Need Help’ section.

You can find all our features that are a part of the CleverTap for Startups plan, including the add-ons, here.

Join one of our weekly webinars to get a comprehensive understanding of how the product works. Register here: IST | PST

Yes. Sign up with CleverTap for Startups plan and you’ll get access to a demo ecommerce account with sample data for you to explore.

The time to integrate depends on the speed and skills of your software developer. It also depends on the number of metrics you want to track and the mar-tech stack of your business. We have customers who have integrated CleverTap in a week’s time. It’s recommended that you begin with tracking only the most essential metrics for your business.