Say you own a small flower shop on a busy street. You have a few people browsing around in your
At CleverTap, we’re big on mobile engagement. But what does “mobile engagement” really mean? On a superficial level, you could
What are the repercussions of not focusing on retention from day 1? You ruin your app’s chances of surviving. Here’s why retention can’t be an afterthought.
Transforming customer experiences has been a top priority for marketers for some time, however, a large percentage of marketers seem
Emotional branding helps to connect your customers with your brand by appealing to your user’s ego, emotional state, needs and aspirations. Understand best practices for introducing emotions to your branding strategy.
We’ve said it so many times, it’s basically our company mantra: Retention is the foundation for growth. From a sheer
Asking a customer to rate your app on a scale of 0 to 10? Easy. But can NPS be relied upon to predict customer loyalty? Here’s what NPS can and can’t do.
It’s no secret the success of an app is heavily dependent on the user experience. Everything from app store ranking,
Here’s how we built an effective B2B email win-back campaign that brought back users who once saw value in our brand & still had the potential to become champions.