Data Privacy and Security

Committed to protecting user data

As businesses increasingly collect and use customer data, know that your data is safe with CleverTap — we maintain the highest global standards with a comprehensive approach to data privacy and security.

Get access to CleverTap’s security posture, audit reports, policies and controls

Trust Portal
Enable Physical and Network Security
Compliance

Be confident in the privacy and security of your data.

Protecting customer data is always a priority at CleverTap, which is why we maintain globally-recognized standards of data handling, best practices, and adherence to data transfer regulations. Compliance is assessed by independent, third-party auditors. CleverTap currently is compliant with GDPR, CCPA, SOC 2 Type II, ISO 27001, and HIPAA.

Access & Workflows

Limit data access with internal controls.

Even more important in today’s remote work environment are limits to accessing customer data. A number of capabilities are available to ensure data is only accessible by authorized users on your team and to provide confirmation before campaigns are sent. Security measures CleverTap provides include: two-factor authentication, role-based access, restricted IP access, and campaign approval workflow.
Encrypting Data at Rest and Data in Motion
Ensuring Strict Access Control
Enterprise-Grade Data Handling

Protect data with secure storage.

We store all data in localized AWS instances and follow best practices to ensure data is protected. In partnership with AWS, CleverTap maintains fully compliant data centers that ensure sensitive data is stored securely. Additionally, CleverTap encrypts data at rest so our customers can feel safe that their data is secure.

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