• Customer Engagement

    Acknowledgment-Interest-Conversion: A New Way to Measure Engagement

    At CleverTap, we're big on mobile engagement. But what does "mobile engagement" really mean? On a superficial level, you could

    Written by: Subharun Mukherjee
    Published on: 21 Aug, 2019
    Customer Engagement

    How to Ruin Your Mobile App: Worry About Customer Retention Tomorrow

    Every so often, we encounter marketers at hot new startups who ask the inevitable question: “How do I growth hack

    Written by: Shivkumar M
    Published on: 15 Aug, 2019
    Customer Engagement

    Using Emotional Branding Effectively

    It’s basically mind control.  Everything from your icon, design, and user experience can be optimized through emotional branding to establish

    Written by: Subharun Mukherjee
    Published on: 13 Aug, 2019
    Customer Engagement

    User Acquisition Starts with Retention

    We’ve said it so many times, it’s basically our company mantra: Retention is the foundation for growth.  From a sheer

    Written by: Shivkumar M
    Published on: 08 Aug, 2019
    Customer Engagement

    9 Actionable Customer Experience Metrics to Boost User Retention

    It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

    Written by: Subharun Mukherjee
    Published on: 06 Aug, 2019
    Customer Engagement

    Growth Hacking for Ecommerce Apps: 6 Strategies to Improve User Engagement

    With over 230 million US consumers owning a smartphone and 79% of them making purchases using their mobile device, it’s

    Written by: Tanushree Shenvi
    Published on: 31 Jul, 2019
    Customer Engagement

    First-Time User Experience: How to Keep New App Users Coming Back

    It’s no secret the shelf life of a mobile app is short. On average, users delete an app just 6

    Written by: Subharun Mukherjee
    Published on: 18 Jul, 2019
    Customer Engagement

    How to Improve Your UX Using Task Analysis

    There’s nothing more frustrating for a user than to launch an app to do one thing, and then have to

    Written by: Shivkumar M
    Published on: 27 Jun, 2019
    Customer Engagement

    Microinteractions for Meaningful Moments in UX Design

    The journey is more important than the destination. As creators of web and mobile experiences, it can be easy to

    Written by: Subharun Mukherjee
    Published on: 18 Jun, 2019
    Customer Engagement

    21 Value Proposition Examples and Takeaways From Billion Dollar Companies

    How valuable is a unicorn? Apparently, if you live in Silicon Valley, you can buy a unicorn for a cool

    Written by: Subharun Mukherjee
    Published on: 16 Apr, 2019
    Customer Engagement

    Aha Moment Magic For Your Users to ‘Get It’

    A magician never reveals his secrets. Although your app should be a magical experience for users, it should be no

    Written by: Subharun Mukherjee
    Published on: 02 Apr, 2019
    Customer Engagement

    Customer Experience: Tools to Build Outstanding Experiences

    We’ve been covering various aspects of the customer experience for a while now on this blog. Check out previous posts

    Written by: Shivkumar M
    Published on: 21 Mar, 2019

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