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  • Customer Engagement

    9 Actionable Customer Experience Metrics to Boost User Retention

    It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

    Written by: Subharun Mukherjee
    Published on: 06 Aug, 2019
    Customer Engagement

    Growth Hacking for Ecommerce Apps: 6 Strategies to Improve User Engagement

    With over 230 million US consumers owning a smartphone and 79% of them making purchases using their mobile device, it’s

    Written by: Tanushree Shenvi
    Published on: 31 Jul, 2019
    Customer Engagement

    First-Time User Experience: How to Keep New App Users Coming Back

    It’s no secret the shelf life of a mobile app is short. On average, users delete an app just 6

    Written by: Subharun Mukherjee
    Published on: 18 Jul, 2019
    Customer Engagement

    How to Improve Your UX Using Task Analysis

    There’s nothing more frustrating for a user than to launch an app to do one thing, and then have to

    Written by: Shivkumar M
    Published on: 27 Jun, 2019
    Customer Engagement

    Microinteractions for Meaningful Moments in UX Design

    The journey is more important than the destination. As creators of web and mobile experiences, it can be easy to

    Written by: Subharun Mukherjee
    Published on: 18 Jun, 2019
    Customer Engagement

    21 Value Proposition Examples and Takeaways From Billion Dollar Companies

    How valuable is a unicorn? Apparently, if you live in Silicon Valley, you can buy a unicorn for a cool

    Written by: Subharun Mukherjee
    Published on: 16 Apr, 2019
    Customer Engagement

    Aha Moment Magic For Your Users to ‘Get It’

    A magician never reveals his secrets. Although your app should be a magical experience for users, it should be no

    Written by: Subharun Mukherjee
    Published on: 02 Apr, 2019
    Customer Engagement

    Customer Experience: Tools to Build Outstanding Experiences

    We’ve been covering various aspects of the customer experience for a while now on this blog. Check out previous posts

    Written by: Shivkumar M
    Published on: 21 Mar, 2019
    Customer Engagement

    Bringing a Paradigm Shift to Customer Lifecycle Management with RFM

    As growth marketers, one of our main responsibilities is to drive growth across the entire customer lifecycle. We design strategies

    Written by: Sunil Thomas
    Published on: 20 Mar, 2019
    Customer Engagement

    User Experience Optimization: Process and Techniques for Continuous App Improvement

    We've been talking a lot about user experience on the blog. In an earlier post, we covered the principles of

    Written by: Shivkumar M
    Published on: 07 Mar, 2019
    Customer Engagement

    Automate Campaign Content to Engage with 1:1 Product Recommendations

    The concept of recommendations has been around since Amazon first added "inspired by your shopping trends" or "top picks for

    Written by: Mrinal Parekh
    Published on: 06 Mar, 2019
    Customer Engagement

    Exponential Growth to Compound Your Business Model

    What do Silicon Valley’s fastest-growing startups and the Manhattan Project have in common? They both create bomb products that rely

    Written by: Subharun Mukherjee
    Published on: 05 Mar, 2019

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