Customer Engagement

What Is a Purchase Funnel? A Practical Guide to Stages, Analysis & Optimization

Online purchase journeys usually succeed at awareness, but they crumble in the gaps between actions. Baymard’s aggregated research shows shopping

Written by: Agnishwar Banerjee
Published on: 16 Feb, 2026
Customer Engagement

What Is Conversion Funnel Optimization? A Complete Guide

Conversion funnel optimization helps teams understand how users move through a journey and where conversions are lost. Instead of treating

Written by: Agnishwar Banerjee
Published on: 12 Feb, 2026
Customer Engagement

Customer.io Competitors & Alternatives: Top 10 Tools Compared

If you’re seeking customer.io competitors and alternatives, you’re likely looking for a platform that offers easier usability for non-technical marketers.

Written by: Agnishwar Banerjee
Published on: 11 Feb, 2026
Customer Engagement

Top 12 Salesforce Marketing Cloud Competitors For Reliable Customer Engagement

Salesforce Marketing Cloud (SFMC) has long been considered a giant in the marketing space, used by many global enterprises. But

Written by: Agnishwar Banerjee
Published on: 10 Feb, 2026
Customer Engagement

Top 12 Leading Causes of Customer Churn and Ways to Prevent It

A customer rarely churns because of one isolated issue. Most churn is the final outcome of expectations not being met

Written by: Agnishwar Banerjee
Published on: 29 Jan, 2026
Customer Engagement

Insider vs. Klaviyo: Key Differences and a Smarter Omnichannel Alternative

Choosing between Insider vs. Klaviyo, i.e., the right marketing automation and personalization platform, can make or break a brand’s engagement

Written by: Agnishwar Banerjee
Published on: 28 Jan, 2026
Customer Engagement

Top 10 Funnel Analysis Tools to Improve Conversion and Retention

Most teams know users are dropping off. Very few know exactly where it happens or why. That lack of clarity

Written by: Agnishwar Banerjee
Published on: 27 Jan, 2026
Customer Engagement

10 Best Adobe Experience Cloud Competitors And Alternatives

Adobe Experience Cloud remains a robust enterprise platform. But the platform’s depth comes with trade-offs. Some organizations might see Adobe

Written by: Agnishwar Banerjee
Published on: 16 Jan, 2026
Customer Engagement

Klaviyo vs. Braze: An In-Depth Comparison of Features, Reviews, and Use Cases

Choosing the right customer engagement platform is a pivotal decision for marketing leaders, as it can make or break a

Written by: Agnishwar Banerjee
Published on: 29 Dec, 2025
Customer Engagement

MoEngage vs. WebEngage: Which Customer Engagement Tool Wins?

In the crowded customer engagement platform market, choosing the right tool is critical for marketers and product teams. MoEngage and

Written by: Subharun Mukherjee
Published on: 22 Dec, 2025
Customer Engagement

Top 12 Netcore Cloud Alternatives for Secure and Scalable Customer Engagement

For years, many brands relied on Netcore Cloud to manage customer engagement campaigns across email, SMS, and push channels. But

Written by: Agnishwar Banerjee
Published on: 13 Nov, 2025
Customer Engagement

Braze vs. Iterable: Which Customer Engagement Platform Leads the Way?

Platforms that can deliver personalized, real-time engagement across multiple channels are redefining customer experiences. Modern marketing teams need advanced data

Written by: Agnishwar Banerjee
Published on: 12 Nov, 2025

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