• Travel and Hospitality

    AirAsia: Navigating the Super-App Terrain During a Global Pandemic

    While people all over the globe were busy canceling their travel and other plans for 2020 (for reasons we are

    Written by: Mrinal Parekh
    Published on: 27 Jan, 2021
    Segmentation

    How Stardust Rethinks Segmentation and Messaging to Delight Users

    While Game of Thrones was at the peak of its popularity, an ardent fan of the show named Derek Forbes

    Written by: Mrinal Parekh
    Published on: 06 Jan, 2021
    CleverTap

    CleverTap Product 2020 Year In Review

    2020 has been a year to remember for many reasons. As we look forward to 2021, we want to take

    Written by: Mrinal Parekh
    Published on: 23 Dec, 2020
    Financial Services

    How banQi is Fostering a Customer-Centric Financial Culture in Brazil

    Roughly one-fourth of the global population do not have a bank account or access to a financial institution,* including 45

    Written by: Mrinal Parekh
    Published on: 09 Dec, 2020
    Marketing Strategies

    How TitleMax is Building a Successful Omnichannel Presence

    In 2020, the way forward for businesses is by creating seamless omnichannel experiences for customers, especially for industries like Fintech

    Written by: Mrinal Parekh
    Published on: 25 Nov, 2020
    Technology

    Preparing for iOS 14 User Privacy Updates

    At WWDC 2020 in June, Apple announced a notable change to iOS 14 with respect to user privacy. Given the

    Written by: Mrinal Parekh
    Published on: 03 Sep, 2020
    CleverTap

    Small Things Matter: Making Remote Work Succeed

    What started as a temporary work from home or shelter in place situation has continued for well over four months,

    Written by: Mrinal Parekh
    Published on: 19 Aug, 2020
    Ecommerce and Retail

    How BUMP is Redefining the Shopping Experience for Gen Z

    Shopping has traditionally been a social activity — you go out with friends and get their opinion on the stuff

    Written by: Mrinal Parekh
    Published on: 13 Aug, 2020
    CleverTap

    The CleverTap Difference: Simplicity and Power

    The mobile engagement industry has evolved into a complex marketplace. Some estimates say that apps have 15 SDKs on average*

    Written by: Mrinal Parekh
    Published on: 05 Aug, 2020
    CleverTap

    How We Support Early Childhood Development with the Top Parent App

    There are many organizations doing great work to make the world a better place to live. Through our CleverTap4Good initiative,

    Written by: Mrinal Parekh
    Published on: 23 Jul, 2020
    Financial Services

    How Boost is Innovating Cashless Payments in Malaysia

    Boost launched in 2017 with a mission to revolutionize the way Malaysians conduct their daily transactions. Previously a cash-dominant culture,

    Written by: Mrinal Parekh
    Published on: 09 Jul, 2020
    Marketing Strategies

    Empathy at Scale: How Our Customers Are Connecting With Their Users [Video Series]

    Experts suggest that the key to great marketing efforts is empathy. It doesn’t just enhance marketing content, it also helps

    Written by: Mrinal Parekh
    Published on: 21 May, 2020

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