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  • Loyalty

    Cost of Building a Customer Loyalty Program: Hidden Costs to Know

    Loyalty programs are powerful tools for increasing retention and driving repeat purchases. But the actual cost of building a loyalty

    Written by: Shivkumar M
    Published on: 02 Jul, 2025
    Customer Engagement

    From Push to Pull: The Next Wave of Customer Interaction

    Push notifications are dead. Well, as Dwight Schrute would say, “That’s debatable.” Every couple of months, we come across a

    Written by: Agnishwar Banerjee
    Published on: 01 Jul, 2025
    Loyalty

    What is Retention Rate? Definition, Formula & Customer Retention Rate Calculator

    Customer retention rate (CRR) is a core metric that reflects your ability to build long-term customer relationships. It directly impacts

    Written by: Subharun Mukherjee
    Published on: 30 Jun, 2025
    Holiday Marketing

    4th of July Marketing Ideas: 22 Independence Day Strategies to Boost Sales

    The 4th of July holiday sees people spending on parades, family cookouts, and, of course, fireworks, making it a prime

    Written by: Subharun Mukherjee
    Published on: 30 Jun, 2025
    CleverTap

    From Onboarding to Referrals: Real-World IntelliNODE Use Cases for Marketers 

    Running one A/B test at a time might have worked five years ago. But in a world where users expect

    Written by: Kiran Pius
    Published on: 25 Jun, 2025
    CleverTap

    Consistency You Can Count On: CleverTap Named a G2 Leader Again in 10 Categories

    In a market flooded with shiny new tools and fleeting trends, staying power matters more than ever. While many platforms

    Written by: Subharun Mukherjee
    Published on: 25 Jun, 2025
    WhatsApp Marketing

    WhatsApp Business Pricing Changes in July 2025: What Marketers Need to Know

    Big changes are coming to how businesses communicate on WhatsApp. Starting July 1, 2025, WhatsApp Business is shifting from a

    Written by: Deepak Yadav
    Published on: 24 Jun, 2025
    Segmentation

    The Future of Customer Targeting: Inside CleverTap’s Powerful New Segment Builder

    Marketers today require tools that align seamlessly with the evolving expectations of their customers, support diverse use case scenarios, and

    Written by: Shivkumar M
    Published on: 23 Jun, 2025
    Data and Analytics

    How to Improve E-Commerce Conversion Rate? Benchmarks By Industry

    E-commerce conversions are the lifeblood of online retail, turning casual visitors into paying customers. Your conversion rate reflects how well

    Written by: Agnishwar Banerjee
    Published on: 20 Jun, 2025
    Customer Engagement

    What the European Accessibility Act Means for Brands in 2025 and Beyond

    In today's world, inclusion is no longer a courtesy; it's a necessity. With over 1.3 billion people worldwide with disabilities,

    Written by: Piyush Dutta
    Published on: 19 Jun, 2025

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