• Customer Engagement

    Channel Preferences Have Shifted – Listen to How Your Customers Want to Engage

    Delivering a superior customer experience is like competing in the decathlon—you need to be agile and face a multidisciplinary challenge

    Written by: Subharun Mukherjee
    Published on: 26 Aug, 2021
    Mobile Marketing

    Insights from Top Grossing Apps

    Global app spending is projected to  climb to $270 billion by 2025*. To give a bit of context, this number

    Written by: Subharun Mukherjee
    Published on: 13 Jul, 2021
    Mobile Marketing

    How Mercedes-Benz.io Drives Awareness and Usage of New App Features Across its User Base

    App engagement is all about putting the user's needs first. The magic occurs when app marketers harness behavioral data around

    Written by: Subharun Mukherjee
    Published on: 08 Jul, 2021
    Mobile Marketing

    Fast-Growing Mobility App TIER Reveals the Golden Rules of Relevancy and Retention

    Marketing is a means to effectively engage and ultimately retain customers. But messaging aimed at customers also needs to be

    Written by: Subharun Mukherjee
    Published on: 02 Jul, 2021
    Financial Services

    63 Eye-Catching App Download and Usage Statistics

    Cast your mind back to 1997. The internet had momentum but hadn't officially taken off yet. A search engine named

    Written by: Subharun Mukherjee
    Published on: 29 Jun, 2021
    Mobile Marketing

    Hyper-Casual Games: Redefining the Future of Mobile Gaming

    Hyper-casual games are likely to take the mobile gaming industry by storm. Some would argue that they already have. For

    Written by: Subharun Mukherjee
    Published on: 22 Jun, 2021
    Marketing Strategies

    11 Mobile Apps That Failed and How To Learn From Their Mistakes

    By 2023, mobile apps are expected to generate $935 billion* in revenue and by 2024, around 184 billion apps will

    Written by: Subharun Mukherjee
    Published on: 08 Jun, 2021
    Mobile Marketing

    How Federal Bank Builds Customer Journeys to Become a Super App

    Super Apps that integrate multiple services, including mobile payments, social media, gaming, and retail into one app are redefining the

    Written by: Subharun Mukherjee
    Published on: 26 May, 2021
    Loyalty

    Experience-First Thinking: How Knowing Your Product and Your Customer Creates App Loyalty

    Reams of research suggest a strong relationship between the quality of a mobile app experience and the customer's opinion of

    Written by: Subharun Mukherjee
    Published on: 13 May, 2021
    Mobile Marketing

    App Store Screenshots to Attract Downloads on Google Play and App Store

    The majority of people want to touch and feel a product before making a purchase.1  The same is true for

    Written by: Subharun Mukherjee
    Published on: 06 May, 2021
    Technology

    What Are App Clips?

    App clips are lightweight versions of full-size iOs applications that can provide immediate service to someone needing to perform a

    Written by: Subharun Mukherjee
    Published on: 04 May, 2021
    SMS Marketing

    Consumer Views on SMS Notifications

    Want to hear something shocking? SMS turns 29 this year. That's right: the first SMS, which said “Merry Christmas,” was

    Written by: Subharun Mukherjee
    Published on: 27 Apr, 2021

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