• Customer Engagement

    How M2Catalyst Is Bridging the Digital Divide While Deeply Engaging Users

    The issue of inequitable access to broadband connectivity—otherwise known as the digital divide—has existed for decades. The problem only grew

    Written by: Sony Shetty
    Published on: 19 Oct, 2022
    Journeys

    How Press Sports Found a Winning Formula by Helping Athletes Shine

    Imagine a social networking app for young athletes that combines the “wow, did you see that?” virality of TikTok with

    Written by: Sony Shetty
    Published on: 14 Oct, 2022
    Customer Engagement

    Conal Byrne of iHeartMedia on Achieving Engagement in an Underestimated Medium

    If you were to guess the name of the media company that reaches nine of out 10 U.S. adults each

    Written by: Sony Shetty
    Published on: 20 Sep, 2022
    Financial Services

    How KoinWorks Boosts Financial Literacy While Growing Retention and Reducing Cost Per User by 70%

    Indonesia is a country where more than half the population is underserved and unbanked. How has KoinWorks become Indonesia’s largest

    Written by: Sony Shetty
    Published on: 15 Sep, 2022
    Mobile Marketing

    Here’s Why Your Customer Experience Needs an Experience Membrane

    If you think about it, there’s truly nothing more important than the experience your customers have with your app and

    Written by: Sony Shetty
    Published on: 13 Sep, 2022
    Marketing Strategies

    Breaking Taboos with Bayer Health

    When a CMO and CTO of a Fortune 500 company moves out of her comfort zone, entire industries are bound

    Written by: Sony Shetty
    Published on: 06 Sep, 2022
    Personalization

    How Nymbl Science Engages Older Adults Through Trust-building and Personalization

    The problem is real and growing more serious as the US population ages: According to the CDC, falls are the

    Written by: Sony Shetty
    Published on: 30 Aug, 2022
    Personalization

    How Yummy Is Growing Revenue and Retention Through Delicious Personalized Experiences

    We have a lot to learn from super apps—those apps-turned-marketplaces that attract and retain customers with a mix of irresistible

    Written by: Sony Shetty
    Published on: 24 Aug, 2022
    Gaming

    How FREE NOW CEO Thomas Zimmerman Matches Marketing & Audiences to Drive Mobility Growth

    What do you get when you combine two of the world’s oldest automotive companies with three of Europe’s leading taxi-hailing

    Written by: Sony Shetty
    Published on: 16 Aug, 2022
    Marketing Strategies

    How the Innovative Dating App HUD Builds Honest Relationships With Customers

    Technology has completely transformed the world of dating, and app growth continues to skyrocket. According to Data.ai’s State of Mobile

    Written by: Sony Shetty
    Published on: 11 Aug, 2022
    Customer Engagement

    Jessy Hanley of Intuit on How GREAT Products Drive Engagement and Retention

    You might believe your product is great, and hopefully your customers agree. But in order to truly engage those customers

    Written by: Sony Shetty
    Published on: 19 Jul, 2022
    Marketing Strategies

    Eliminate Silos in Your CX Strategy With Gartner® “CORE” Model

    It’s long been said that the customer is king. And if the customer is king, then his or her birthright

    Written by: Sony Shetty
    Published on: 11 Jul, 2022

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