• Customer Engagement

    From Propensity to Uplift: Why AI Should Optimize for Incremental Impact, Not Just Likelihood

    As marketers, we love seeing a campaign perform. Nothing beats the feeling when we get to say, “The campaign looks

    Written by: Subharun Mukherjee
    Published on: 21 Sep, 2026
    AI and ML

    AI Marketing Agents: Types, Use Cases, and Features to Look For

    AI is now embedded across marketing workflows, but adoption has moved faster than clarity. Marketers can use AI to generate

    Written by: Jacob Joseph
    Published on: 21 Sep, 2026
    Holiday Marketing

    20 Christmas Promotion Ideas & Examples to Boost Holiday Sales

    The holiday season accounts for a huge share of annual revenue for businesses. The NRF states that the core retail

    Written by: Agnishwar Banerjee
    Published on: 18 Sep, 2026
    Holiday Marketing

    25 Best Christmas Marketing Ideas to Boost Your Holiday Sales

    The holiday season is a critical revenue driver for retailers across various industries as Christmas marketing shapes short-term conversion and

    Written by: Subharun Mukherjee
    Published on: 18 Sep, 2026
    Holiday Marketing

    30+ Halloween Marketing Tricks That Treat Your Bottom Line

    Halloween is a big deal for kids and adults alike. People spend lavishly to celebrate with costumes, candy, and decorations.

    Written by: Subharun Mukherjee
    Published on: 18 Sep, 2026
    Holiday Marketing

    25 Winning New Year Marketing Campaign Ideas To Drive Sales [+ Examples]

    As the New Year dawns, consumers embrace a mindset of fresh starts and possibilities. After the holiday rush, people shift

    Written by: Agnishwar Banerjee
    Published on: 18 Sep, 2026
    AI and ML

    Agentic Personalization: How AI Drives Real-Time Engagement

    For nearly a decade, personalization centered on the customer journey.  But that model is becoming harder to scale. BCG’s 2026

    Written by: Jacob Joseph
    Published on: 18 Sep, 2026
    Customer Engagement

    The Campaign That Arrives Too Late: Why Customer Engagement Can No Longer Be Decided in Advance

    I. The Letter In 1834, a merchant in Bombay sat down to write a letter to his agent in London.

    Written by: Mrinal Parekh
    Published on: 17 Sep, 2026
    Customer Engagement

    Native vs. Bolt-On: Why AI, Customer Data, Decisioning, and Engagement Belong Together

    A shopper adds a pair of running shoes to her cart. Minutes later, she removes them, compares a more expensive

    Written by: Subharun Mukherjee
    Published on: 16 Sep, 2026
    Customer Engagement

    AI-Led, Trusted Financial Engagement: Where Live 1:1 Personalization Meets Privacy

    Financial decisions rarely begin as financial products. They begin as life moments and are always personal.  A mortgage application may

    Written by: Subharun Mukherjee
    Published on: 10 Sep, 2026
    Customer Engagement

    From Campaigns to Outcomes: The Next Operating Model for Customer Engagement Powered by AI

    Growth marketers across industries have been following the same operating model for years: define the segment, plot the journey, decide

    Written by: Subharun Mukherjee
    Published on: 10 Sep, 2026

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