• Customer Engagement

    Acknowledgment-Interest-Conversion: A New Way to Measure Engagement

    At CleverTap, we're big on mobile engagement. But what does "mobile engagement" really mean? On a superficial level, you could

    Written by: Subharun Mukherjee
    Published on: 21 Aug, 2019
    Data and Analytics

    What Is Cost-Per-Thousand (CPM) Impressions?

    Acronyms spring eternal.  Did you know that “scuba” and “laser” are both acronyms? They stand for “self-contained underwater breathing apparatus”

    Written by: Subharun Mukherjee
    Published on: 20 Aug, 2019
    Customer Engagement

    How to Ruin Your Mobile App: Worry About Customer Retention Tomorrow

    Every so often, we encounter marketers at hot new startups who ask the inevitable question: “How do I growth hack

    Written by: Shivkumar M
    Published on: 15 Aug, 2019
    AI and ML

    How Mobile Apps Use CleverTap to Transform Customer Experiences at Scale

    Transforming customer experiences has been a top priority for marketers for some time, however, a large percentage of marketers seem

    Written by: CleverTap
    Published on: 14 Aug, 2019
    Customer Engagement

    Using Emotional Branding Effectively

    It’s basically mind control.  Everything from your icon, design, and user experience can be optimized through emotional branding to establish

    Written by: Subharun Mukherjee
    Published on: 13 Aug, 2019
    Customer Engagement

    User Acquisition Starts with Retention

    We’ve said it so many times, it’s basically our company mantra: Retention is the foundation for growth.  From a sheer

    Written by: Shivkumar M
    Published on: 08 Aug, 2019
    Customer Engagement

    9 Actionable Customer Experience Metrics to Boost User Retention

    It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

    Written by: Subharun Mukherjee
    Published on: 06 Aug, 2019
    Customer Engagement

    Growth Hacking for Ecommerce Apps: 6 Strategies to Improve User Engagement

    With over 230 million US consumers owning a smartphone and 79% of them making purchases using their mobile device, it’s

    Written by: Tanushree Shenvi
    Published on: 31 Jul, 2019
    Data and Analytics

    DSP vs DMP: The Data, Differences, & Demand for a Hybrid Data Platform

    It’s a small world (after all) — thanks to big data.  Businesses have become more reliant on the data they

    Written by: Subharun Mukherjee
    Published on: 30 Jul, 2019
    Marketing Strategies

    Tips for Building a B2B Social Media Strategy

    Social Media has long been used as a platform where brands publish content in order to attract, engage with, and

    Written by: Subharun Mukherjee
    Published on: 29 Jul, 2019
    Mobile Marketing

    Why Retention is Key for Shopping Apps

    Shopping apps are losing customers faster than acquiring them. One fourth of all apps get used only once before being

    Written by: Subharun Mukherjee
    Published on: 24 Jul, 2019
    Customer Engagement

    First-Time User Experience: How to Keep New App Users Coming Back

    It’s no secret the shelf life of a mobile app is short. On average, users delete an app just 6

    Written by: Subharun Mukherjee
    Published on: 18 Jul, 2019

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