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  • Customer Engagement

    Solve the Retention Problem By Delivering the Emotional Connection Users Crave

    Solving customer retention is the single most effective way to drive business growth.  Yet too many companies focus their marketing

    Written by: Shivkumar M
    Published on: 08 Oct, 2019
    Customer Engagement

    7 Tactics for Humanizing Your Brand

    Automation has fundamentally changed how business is conducted. Chatbots are available 24/7 to assist customers with immediate questions, content is

    Written by: Subharun Mukherjee
    Published on: 03 Oct, 2019
    Marketing Strategies

    Microsite: How Creating a Unique Space Online Can Become a Marketing Goldmine

    You may have stumbled across a website within a website — a separate place on a domain that had a

    Written by: Shivkumar M
    Published on: 01 Oct, 2019
    Data and Analytics

    Data Science Is the Secret to Effective Customer Retention Strategies

    A few years ago, “big data” was the buzzword in the business press. You couldn’t read anything on the web

    Written by: Shivkumar M
    Published on: 19 Sep, 2019
    Media and Entertainment

    What is OTT (Over-The-Top) and How Does it Relate to Apps?

    OTT is basically the tech version of OTC (over-the-counter) medication.  Traditionally, a business providing media or telecommunications services would charge

    Written by: Subharun Mukherjee
    Published on: 17 Sep, 2019
    Data and Analytics

    Beyond Analytics: The Secret to User Retention is Rapid Action

    Analytics are key to app success. They help you understand who your users are and what they want from your

    Written by: Subharun Mukherjee
    Published on: 12 Sep, 2019
    Mobile Marketing

    ASO Mistakes to Avoid: CleverTap’s Quick Tips

    App Store Optimization (ASO) is not a task you check off as “done.” Even if it's executed perfectly by an

    Written by: Subharun Mukherjee
    Published on: 11 Sep, 2019
    Marketing Strategies

    Why Omnichannel Marketing is the Key to Unlocking User Retention

    Mobile marketers know better than anyone: today’s consumers don’t want to be marketed to. They’ve had enough of in-your-face advertising

    Written by: Shivkumar M
    Published on: 05 Sep, 2019
    Customer Engagement

    The 4 Pillars of Customer Retention

    In our experience powering over 8,000 mobile app customers, we’ve noticed that the brands who have been consistent in retaining

    Written by: Shivkumar M
    Published on: 29 Aug, 2019
    CleverTap

    3 years at CleverTap

    Supreet Kini is a Senior Customer Success Manager based out of our Mumbai office. We asked him to write about

    Written by: Supreet
    Published on: 28 Aug, 2019
    Customer Engagement

    Rewarded Video Ads: The Ticket to Higher Retention and Revenue

    Imagine this: your app displays a video ad pop up… and instead of complaining, your users are actually excited to

    Written by: Shivkumar M
    Published on: 27 Aug, 2019
    Mobile Marketing

    Why You Shouldn’t Rely on User Acquisition to Support App Growth

    Say you own a small flower shop on a busy street. You have a few people browsing around in your

    Written by: Subharun Mukherjee
    Published on: 22 Aug, 2019

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