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The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
In a landscape where trust is paramount and competition is fierce, customer engagement has emerged as a critical growth lever
Automation is the backbone of modern email marketing. Email automation workflows help marketers send the right message at the right
Leading indicators look forward and are predictive, signaling future performance. Lagging metrics reflect results after the fact, confirming the result.
For over a decade, growth marketers have sworn by the AARRR framework, Dave McClure’s famous “Pirate Metrics”. Since 2007, AARRR
Fintech onboarding is the first form of experience you give to your users. This experience covers a series of steps:
With over 5 million apps on the App Store and Google Play, your app’s star rating plays a pivotal role
Retaining customers is five to seven times more cost-effective than acquiring new ones. Because of its highly positive return on
The indie game market is booming, and according to a study, its value is projected to reach an astounding US$
More than 1 billion people around the globe live with some form of disability, making app accessibility in mobile design
Acquiring new customers costs five to seven times more than retaining existing ones. That’s why businesses should track the right
Modern customer loyalty blends repeat business and emotional advocacy. Loyal customers deliver a higher lifetime value as they stay longer.
User retention is a critical metric to track if you want to understand why your customers churn. While acquiring new
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