Loyalty Customer loyalty is defined as a positive emotional relationship between a repeat customer and your brand. It stems from continuous
Published on: 28 Dec, 2023
Personalization No two companies or industries have the same customer retention strategies, and it’s not hard to see why. For example,
Published on: 29 Nov, 2023
Customer Engagement Customers often turn to social media to express dissatisfaction, especially regarding voice calls. Common grievances include unresolved issues, poor telecom
Published on: 21 Nov, 2023
Customer Engagement User engagement is the ultimate metric for measuring the success of a digital brand. Crafting innovative methods to reach current
Published on: 10 Oct, 2023
Mobile Marketing A user has your app open and then receives an in-app message that your mobile marketers sent as part of
Published on: 05 Oct, 2023
Customer Engagement The mobile app market is fiercely competitive. You have to go beyond simply capturing a user’s attention. It’s all about
Published on: 03 Oct, 2023
Push Notifications The competition for user attention is fierce. So, it’s crucial for app developers and marketers to employ effective strategies to
Published on: 26 Sep, 2023
Data and Analytics We’re all drowning in content — from the never-ending stream of social media updates to round-the-clock emails, messages, and of
Published on: 21 Sep, 2023
Technology LiveOps — short for live operations — has been described as “games-as-a-service.” This is because of the way it creates
Published on: 12 Sep, 2023
Mobile Marketing More than half of the globe turns to its mobile device when accessing the internet. According to Statista, mobile internet
Published on: 08 Sep, 2023
Ecommerce and Retail In an era marked by the proliferation of online shopping apps, businesses that want to thrive need to understand key
Published on: 28 Aug, 2023
Loyalty When my family has to travel to Asia, we try as much as possible to book our flights via Korean
Published on: 21 Aug, 2023