Customer Engagement

Want to Be the Industry Leader? Solve for Retention

Netflix boasted a 91% retention rate.* Uber an 87% retention rate.* 91% of Amazon Prime subscribers renew after the first

Written by: Sunil Thomas
Published on: 21 Nov, 2019
Customer Engagement

Solve the Retention Problem By Delivering the Emotional Connection Users Crave

Solving customer retention is the single most effective way to drive business growth.  Yet too many companies focus their marketing

Written by: Shivkumar M
Published on: 08 Oct, 2019
Data and Analytics

Beyond Analytics: The Secret to User Retention is Rapid Action

Analytics are key to app success. They help you understand who your users are and what they want from your

Written by: Subharun Mukherjee
Published on: 12 Sep, 2019
Customer Engagement

How to Ruin Your Mobile App: Worry About Customer Retention Tomorrow

Every so often, we encounter marketers at hot new startups who ask the inevitable question: “How do I growth hack

Written by: Shivkumar M
Published on: 15 Aug, 2019
Customer Engagement

User Acquisition Starts with Retention

We’ve said it so many times, it’s basically our company mantra: Retention is the foundation for growth.  From a sheer

Written by: Shivkumar M
Published on: 08 Aug, 2019
Customer Engagement

Why Users Uninstall Apps: 28% of People Feel Spammed [Survey]

Loose lips sink ships.   And loose guidelines about your app’s advertising and user communication policies push users to uninstall,

Written by: Subharun Mukherjee
Published on: 03 Jan, 2019
Customer Engagement

Expert User Retention Wisdom for the Coming Year

It's around this time of year that we all start to think warm, fuzzy thoughts of gratitude and thankfulness. It's

Written by: Shivkumar M
Published on: 25 Dec, 2018
Mobile Marketing

Must-Know Retention Rate Stats

Mobile app retention rates continue to plague mobile marketing teams, with the large majority of users abandoning mobile apps within

Written by: Subharun Mukherjee
Published on: 07 Aug, 2018
Mobile Marketing

How 2 Mobile Apps Fought Churn Rate and Won

Every mobile app struggles with customer churn. If you recall, the average mobile app loses 77% of its Daily Active

Written by: Shivkumar M
Published on: 24 May, 2018
AI and ML

Future of Mobile Marketing with Machine Learning

Earlier this month, CleverTap had the pleasure of participating in the inaugural Mobile World Congress Americas in San Francisco. Paul

Written by: Shivkumar M
Published on: 10 Oct, 2017
Mobile Marketing

10 reasons why users uninstall your mobile app

Did you know that 2.52 billion Mobile apps were downloaded in the year 2009 and this number is expected to

Written by: Anjali Jain
Published on: 27 Jun, 2016
Data and Analytics

App uninstall reporting

Most App developers are obsessed with downloads - how many new users did I get this week and last? They

Written by: Shivkumar M
Published on: 15 Feb, 2016

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