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Heads Cross-Functional Marketing.Expert in SaaS Product Marketing, CX & GTM strategies.
The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
Has it ever happened that, as you reported on campaign stats like impressions, click-through rates, or conversions, you were mercilessly
What do Silicon Valley’s fastest-growing startups and the Manhattan Project have in common? They both create bomb products that rely
To be built or to be bought, that is the question. You are not alone. The software development conundrum of
It’s like Tetris. Finding product-market fit seems easy until you realize it’s too late and the horizontal block should have
Valentine’s day is around the corner and you must’ve already started seeing ???here and there. For all the love (and
“The more that you read, the more things you will know. The more that you learn, the more your business
Research in consumer psychology shows that convenience has a major impact on buying decisions. That’s why Amazon patented one-click buying
Privacy policies—we’ve all read them. Well... we’ve all signed off as if we read them. In fact, 91% of users
Data science is a byproduct of the digital age. Although statistics have been around for hundreds of years, the earliest
In today’s multi-channel world, customers expect brands to reach them via the channel of their preference. An HBR study found
Billionaire entrepreneur Marc Andreessen famously said, “Software is eating the world.”1 The traditional business model of collecting an upfront premium
The word viral has recently gone through a period of virality itself—very meta, we know. Webster’s dictionary officially recognizes the
Free Customer Engagement Guides
Join our newsletter for actionable tips and proven strategies to grow your business and engage your customers.
