CleverTap

The Future of Retail: Insights from E2E Commerce Indonesia 2019

Last month, CleverTap was at the E2E Commerce Indonesia. The event hosted a variety of companies offering marketing, logistics, packaging,

Written by: Subharun Mukherjee
Published on: 09 Oct, 2019
Customer Engagement

7 Tactics for Humanizing Your Brand

Automation has fundamentally changed how business is conducted. Chatbots are available 24/7 to assist customers with immediate questions, content is

Written by: Subharun Mukherjee
Published on: 03 Oct, 2019
Media and Entertainment

What is OTT (Over-The-Top) and How Does it Relate to Apps?

OTT is basically the tech version of OTC (over-the-counter) medication.  Traditionally, a business providing media or telecommunications services would charge

Written by: Subharun Mukherjee
Published on: 17 Sep, 2019
Data and Analytics

Beyond Analytics: The Secret to User Retention is Rapid Action

Analytics are key to app success. They help you understand who your users are and what they want from your

Written by: Subharun Mukherjee
Published on: 12 Sep, 2019
Mobile Marketing

ASO Mistakes to Avoid: CleverTap’s Quick Tips

App Store Optimization (ASO) is not a task you check off as “done.” Even if it's executed perfectly by an

Written by: Subharun Mukherjee
Published on: 11 Sep, 2019
Marketing Strategies

The Complete Guide to User Personas and How They Can Help Your Marketing Strategy (With Examples)

Having users means you’re doing something right — people are engaging with your product.  Needless to say, it’s important to

Written by: Subharun Mukherjee
Published on: 03 Sep, 2019
Mobile Marketing

Why You Shouldn’t Rely on User Acquisition to Support App Growth

Say you own a small flower shop on a busy street. You have a few people browsing around in your

Written by: Subharun Mukherjee
Published on: 22 Aug, 2019
Customer Engagement

Acknowledgment-Interest-Conversion: A New Way to Measure Engagement

At CleverTap, we're big on mobile engagement. But what does "mobile engagement" really mean? On a superficial level, you could

Written by: Subharun Mukherjee
Published on: 21 Aug, 2019
Data and Analytics

What Is Cost-Per-Thousand (CPM) Impressions?

Acronyms spring eternal.  Did you know that “scuba” and “laser” are both acronyms? They stand for “self-contained underwater breathing apparatus”

Written by: Subharun Mukherjee
Published on: 20 Aug, 2019
Customer Engagement

Using Emotional Branding Effectively

It’s basically mind control.  Everything from your icon, design, and user experience can be optimized through emotional branding to establish

Written by: Subharun Mukherjee
Published on: 13 Aug, 2019
Customer Engagement

9 Actionable Customer Experience Metrics to Boost User Retention

It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

Written by: Subharun Mukherjee
Published on: 06 Aug, 2019
Data and Analytics

DSP vs DMP: The Data, Differences, & Demand for a Hybrid Data Platform

It’s a small world (after all) — thanks to big data.  Businesses have become more reliant on the data they

Written by: Subharun Mukherjee
Published on: 30 Jul, 2019

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