Customer Engagement

9 Actionable Customer Experience Metrics to Boost User Retention

It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

Written by: Subharun Mukherjee
Published on: 06 Aug, 2019
Data and Analytics

DSP vs DMP: The Data, Differences, & Demand for a Hybrid Data Platform

It’s a small world (after all) — thanks to big data.  Businesses have become more reliant on the data they

Written by: Subharun Mukherjee
Published on: 30 Jul, 2019
Marketing Strategies

Tips for Building a B2B Social Media Strategy

Social Media has long been used as a platform where brands publish content in order to attract, engage with, and

Written by: Subharun Mukherjee
Published on: 29 Jul, 2019
Mobile Marketing

Why Retention is Key for Shopping Apps

Shopping apps are losing customers faster than acquiring them. One fourth of all apps get used only once before being

Written by: Subharun Mukherjee
Published on: 24 Jul, 2019
Mobile Marketing

How to Improve App Ratings to Boost App Store Optimization (ASO)

User ratings are important. So important, in fact, they often play a crucial role in people’s purchasing decisions—be it restaurants,

Written by: Subharun Mukherjee
Published on: 23 Jul, 2019
Customer Engagement

First-Time User Experience: How to Keep New App Users Coming Back

It’s no secret the shelf life of a mobile app is short. On average, users delete an app just 6

Written by: Subharun Mukherjee
Published on: 18 Jul, 2019
Data and Analytics

ARPU: How to Calculate Average Revenue Per User

The secret to acquiring and retaining users is simple: understand their value.  Knowing the value of your users helps you

Written by: Subharun Mukherjee
Published on: 09 Jul, 2019
Customer Engagement

Microinteractions for Meaningful Moments in UX Design

The journey is more important than the destination. As creators of web and mobile experiences, it can be easy to

Written by: Subharun Mukherjee
Published on: 18 Jun, 2019
Technology

What Is Enterprise Architecture (EA)?

When we think of famous architecture, we immediately think of the Empire State Building, the Eiffel Tower, or anything by

Written by: Subharun Mukherjee
Published on: 13 Jun, 2019
Technology

Apple WWDC 2019: A Rundown for Mobile App Teams

Last week in San Jose, Apple held its flagship annual developer conference which not only attracts developers but also receives

Written by: Subharun Mukherjee
Published on: 12 Jun, 2019
AI and ML

Introduction to Natural Language Processing (NLP)

01000011 01101100 01100101 01110110 01100101 01110010 01010100 01100001 01110000. Did you get that? For those of you who can’t read

Written by: Subharun Mukherjee
Published on: 04 Jun, 2019

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