Customer Engagement

Unveiling Signed Call™: The VoIP-Enabled In-App Channel for Contextual Customer Engagement

Voice-based customer engagement plays a pivotal role in enhancing business interactions by fostering more engaging and personalized experiences. However, the

Written by: Sumantu Mittal
Published on: 08 Feb, 2024
Customer Engagement

Transform Customer Engagement with Trusted and Contextual Experiences

Customers often turn to social media to express dissatisfaction, especially regarding voice calls. Common grievances include unresolved issues, poor telecom

Written by: Shivkumar M
Published on: 21 Nov, 2023
Customer Engagement

The Power of Hyper-Personalized Messaging: Boosting User Engagement

In today’s online marketplace, the customer is king. Why? Because there are so many brands clamoring for business, customers can

Written by: Subharun Mukherjee
Published on: 07 Nov, 2023
Customer Engagement

Creative Mobile App Engagement Strategies: High Risks and Higher Rewards

Getting users to install your app is easy. The real test, however, is getting them to keep coming back. In

Written by: Subharun Mukherjee
Published on: 18 Oct, 2023
Customer Engagement

The Power of Browser Notifications in User Engagement

User engagement is the ultimate metric for measuring the success of a digital brand. Crafting innovative methods to reach current

Written by: Shivkumar M
Published on: 10 Oct, 2023
Customer Engagement

Measuring and Maximizing User Engagement: Key Metrics and Analysis

The mobile app market is fiercely competitive. You have to go beyond simply capturing a user’s attention. It’s all about

Written by: Shivkumar M
Published on: 03 Oct, 2023
Customer Engagement

Consumer Engagement That Wows: 4 Key Tactics

The internet is rife with stories of brands that went above and beyond to satisfy their customers. From the time

Written by: Subharun Mukherjee
Published on: 01 Sep, 2023
Customer Engagement

Building a Channel Marketing Strategy to Amplify Your Reach and Engagement

The right channel marketing strategy empowers companies to reach new customers while keeping their existing customer base engaged. After all,

Written by: Subharun Mukherjee
Published on: 29 Aug, 2023
Customer Engagement

Web Engagement That Converts: Best Practices

Gone are the days when having an online presence was all that was needed for a business to thrive. Now,

Written by: Soumya Soni
Published on: 25 Aug, 2023
Customer Engagement

Boosting User Engagement for Streaming Apps: Grab Their Attention

Our recent Streaming Media App Engagement Benchmark Report highlights just how challenging it is for over-the-top (OTT)/streaming marketers to boost

Written by: Subharun Mukherjee
Published on: 13 Jul, 2023
Customer Engagement

Boost Engagement with 9 In-App Notifications for Travel Apps

Today’s travelers have access to an unprecedented variety of travel apps, all vying for their attention. But for the developers

Written by: Shivkumar M
Published on: 27 Jun, 2023
Customer Engagement

The Sensitive Debate Over the Ethics of User Engagement: Where To Draw the Line?

We live in an attention economy—every app on the market competes to attract users and keep them coming back. Most

Written by: Subharun Mukherjee
Published on: 23 Jun, 2023

Please enter a valid work email

Smiling Woman Holding Phone