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Customer retention is as important, if not more, than acquiring new ones. Businesses often get so tied up in new
Customer relationship management (CRM) automation, specifically marketing automation in CRM, has become essential. By automating repetitive tasks, like contact management,
WhatsApp marketing automation has quickly become a go-to for marketers eager to drive real conversations and real results. Instead of
Loyalty programs are a proven catalyst for boosting customer retention and driving business impact, often far outpacing other retention strategies.
Loyalty programs are no longer a nice-to-have for banks, as they’re a competitive necessity. From reward points to personalized offers,
Thanksgiving is a high-impact sales moment for e-commerce brands, making Thanksgiving email marketing campaigns a must-launch for marketers. People spend
Retail and store loyalty programs are strategic initiatives designed to reward repeat customers and foster a stronger relationship with a
An email stays in a shopper’s inbox, ready to be opened when the moment is right. Cyber Monday emails, in
A strong loyalty program management does not treat loyalty rewards as a one-off campaign but as a strategic, ongoing business
Few marketing channels offer precision, privacy, and performance like email does, especially when it comes to financial services. With digital
Abandoned cart emails are a goldmine, because even though about 70% of online shopping carts are abandoned, a well-crafted email
Shopping cart abandonment is a massive challenge for e-commerce. Studies show that e-commerce stores lose approximately $18 billion in revenue
Free Customer Engagement Guides
Join our newsletter for actionable tips and proven strategies to grow your business and engage your customers.