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The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
AI-powered email marketing tools are transforming the way businesses engage with their audience. This blog explores the top 21 AI
Reaching today's diverse audiences is challenging. Broad marketing campaigns that cast a wide net often miss the mark, wasting resources
Marketing has always been about storytelling – and marketers plan and execute carefully crafted strategies to bring their stories to
The Shift in Human–Computer Interaction For decades, the story of software design has been one of humans conforming their behaviour
With the proliferation of channels, devices, and AI chatbots, the number of digital and physical touchpoints has exploded, amplifying the
For any platform, product, or technology to achieve widespread adoption and truly become mainstream, trust is the foundation. And when
In today’s crowded martech landscape, technical differentiations are table stakes. Every platform promises real-time insights, automation at scale, and personalization
The debate about AI’s role in business is over. AI is no longer a differentiator – it’s become the default.
The great AI shift in marketing is already underway. What once required teams of analysts poring over funnels, designers crafting
According to Statista, AI use in marketing is expected to generate approximately $47 billion in global market revenue by 2025
Five years ago, a marketer’s stack looked predictable - a linear collection of tools starting with a data layer, working
Free Customer Engagement Guides
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