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Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
Discover how AI-powered platforms like 8x8 and CleverTap build trust through transparent, personalized customer engagement at every touchpoint. Trust is
Retail and store loyalty programs are strategic initiatives designed to reward repeat customers and foster a stronger relationship with a
Loyalty programs are structured marketing initiatives that reward repeat customers with perks, such as points, discounts, or exclusive experiences. It
Halloween is more than just costumes and candy. It’s a key opportunity for retailers to drive sales through targeted Halloween
As customer expectations continue to rise, brands are under increasing pressure to deliver personalized, timely, and impactful interactions across channels.
Shopping cart abandonment is a massive challenge for e-commerce. Studies show that e-commerce stores lose approximately $18 billion in revenue
Email deliverability makes or breaks email marketing. Even a beautifully written email is useless if it never reaches the inbox.
The holiday season is make-or-break for many retailers, with Christmas marketing turning up the heat on sales and customer engagement.
Loyalty programs are powerful tools for increasing retention and driving repeat purchases. But the actual cost of building a loyalty
Push notifications are dead. Well, as Dwight Schrute would say, “That’s debatable.” Every couple of months, we come across a
Customer retention rate (CRR) is a core metric that reflects your ability to build long-term customer relationships. It directly impacts
The 4th of July holiday sees people spending on parades, family cookouts, and, of course, fireworks, making it a prime
Free Customer Engagement Guides
Join our newsletter for actionable tips and proven strategies to grow your business and engage your customers.
