AI and ML

How AI Can Improve Customer Experience: 12 Effective Ways & Examples

Discover how artificial intelligence (AI) is revolutionizing customer experience (CX) in this in-depth guide. Learn why AI is essential for

Written by: Subharun Mukherjee
Published on: 04 Apr, 2025
Marketing Strategies

Eliminate Silos in Your CX Strategy With Gartner® “CORE” Model

It’s long been said that the customer is king. And if the customer is king, then his or her birthright

Written by: Sony Shetty
Published on: 11 Jul, 2022
Marketing Automation

How Mobile Marketing Automation Platforms Help Personalize the Customer Experience

Smartphones have fast become the go-to tool for accessing online content—from news and entertainment to products and services, typically in

Written by: Subharun Mukherjee
Published on: 30 Jun, 2022
Marketing Strategies

Mobile App Marketing: 3 Winning Strategies from Top Verticals (2021)

In part three of our Reimagine Growth masterclass series, Jenien Lim, Senior CS Manager at Adjust and Adam Hadi, VP

Written by: Shivkumar M
Published on: 04 Mar, 2021
Marketing Strategies

Delighting Customers in a Crisis – CleverTap

As mobile marketers, you have it rough nowadays. If your budgets haven’t been cut yet, you now have to navigate

Written by: Shivkumar M
Published on: 30 Apr, 2020
Customer Engagement

9 Actionable Customer Experience Metrics to Boost User Retention

It’s no secret the success of an app is heavily dependent on the user experience.  Everything from app store ranking,

Written by: Subharun Mukherjee
Published on: 06 Aug, 2019

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