Customer Engagement

What Are Power Users & Why Are They Important for Your Business

If 80% of your product usage comes from 20% of your users, you're not alone. That’s the Pareto Principle in

Written by: Agnishwar Banerjee
Published on: 05 Jun, 2025
Data and Analytics

Mobile App Metrics: 50+ Key KPIs to Track for App Success and Why

Measuring the success of a mobile application goes far beyond just download counts. To understand if your mobile app marketing

Written by: Subharun Mukherjee
Published on: 05 Jun, 2025
Customer Engagement

5 Strategies in Broking to Gain Investor Loyalty with Real-Time Personalization

In a category where speed and trust shape investor decisions, real-time engagement is fast becoming the new currency of loyalty

Written by: Shivkumar M
Published on: 05 Jun, 2025
SMS Marketing

What is SMS Delivery Rate? Ways to Improve SMS Deliverability

SMS marketing is a critical channel for brands seeking direct, high-impact customer engagement, and e-commerce businesses are leading the charge.

Written by: Sagar Hatekar
Published on: 04 Jun, 2025
Customer Engagement

What is Website Conversion Rate Optimization? 8 Effective Strategies to Get Started

Website conversion rate optimization (CRO) is a strategy to enhance your website's ability to turn visitors into customers, subscribers, or

Written by: Shivkumar M
Published on: 03 Jun, 2025
Customer Engagement

Daily Active Users (DAU) vs. Monthly Active Users (MAU): App Stickiness ​Metrics Explained

Daily active users (DAUs) and monthly active users (MAUs) indicate how sticky your application is for users.  It’s the glue

Written by: Subharun Mukherjee
Published on: 02 Jun, 2025
Personalization

Why Web Personalization is the Missing Link in Insurance Customer Engagement

In a landscape where trust is paramount and competition is fierce, customer engagement has emerged as a critical growth lever

Written by: Shivkumar M
Published on: 02 Jun, 2025
Data and Analytics

Leading vs. Lagging Indicators: Explained With Examples

Leading indicators look forward and are predictive, signaling future performance. Lagging metrics reflect results after the fact, confirming the result.

Written by: Mrinal Parekh
Published on: 02 Jun, 2025
Marketing Strategies

AARRR vs. RARRA: Which is Better For Business Growth?

For over a decade, growth marketers have sworn by the AARRR framework, Dave McClure’s famous “Pirate Metrics”. Since 2007, AARRR

Written by: Agnishwar Banerjee
Published on: 02 Jun, 2025

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