Data and Analytics

What is RFM Analysis? Calculating RFM Score for Customer Segmentation

Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key

Written by: Pushpa Makhija
Published on: 07 Jul, 2025
Data and Analytics

What is Cohort Analysis? Strategies to Boost Retention

Cohort analysis helps marketers track customer behavior by grouping users with shared characteristics. This blog highlights its benefits, offers a

Written by: Shivkumar M
Published on: 25 Jun, 2025
Data and Analytics

How to Improve E-Commerce Conversion Rate? Benchmarks By Industry

E-commerce conversions are the lifeblood of online retail, turning casual visitors into paying customers. Your conversion rate reflects how well

Written by: Agnishwar Banerjee
Published on: 20 Jun, 2025
Data and Analytics

What is Drop-Off Rate? Strategies to Identify and Reduce It

User drop-off rate refers to the percentage of users who abandon a process before completing a desired action. Every marketing

Written by: Mrinal Parekh
Published on: 18 Jun, 2025
Data and Analytics

What Are Power Users & Why Are They Important for Your Business

If 80% of your product usage comes from 20% of your users, you're not alone. That’s the Pareto Principle in

Written by: Agnishwar Banerjee
Published on: 05 Jun, 2025
Data and Analytics

Mobile App Metrics: 50+ Key KPIs to Track for App Success and Why

Measuring the success of a mobile application goes far beyond just download counts. To understand if your mobile app marketing

Written by: Subharun Mukherjee
Published on: 05 Jun, 2025
Data and Analytics

What is Website Conversion Rate Optimization? 8 Effective Strategies to Get Started

Website conversion rate optimization (CRO) is a strategy to enhance your website's ability to turn visitors into customers, subscribers, or

Written by: Shivkumar M
Published on: 03 Jun, 2025
Data and Analytics

Daily Active Users (DAU) vs. Monthly Active Users (MAU): App Stickiness ​Metrics Explained

Daily active users (DAUs) and monthly active users (MAUs) indicate how sticky your application is for users.  It’s the glue

Written by: Subharun Mukherjee
Published on: 02 Jun, 2025
Data and Analytics

Leading vs. Lagging Indicators: Explained With Examples

Leading indicators look forward and are predictive, signaling future performance. Lagging metrics reflect results after the fact, confirming the result.

Written by: Mrinal Parekh
Published on: 02 Jun, 2025
Data and Analytics

14 Customer Retention Metrics & KPIs to Measure Retention (With Formulas)

Acquiring new customers costs five to seven times more than retaining existing ones. That’s why businesses should track the right

Written by: Subharun Mukherjee
Published on: 28 May, 2025
Data and Analytics

9 Steps to Conduct Retention Analysis and Control Churn

User retention is a critical metric to track if you want to understand why your customers churn. While acquiring new

Written by: Shivkumar M
Published on: 26 May, 2025
Data and Analytics

Churn Rate: What It Is and How to Calculate It

Understanding your churn rate is crucial because it helps you pinpoint where you might be losing customers and why. In

Written by: Shivkumar M
Published on: 22 May, 2025

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