Customer Engagement

What is Cart Abandonment? 12 Strategies to Prevent It

A high cart abandonment rate means lost sales and wasted marketing efforts. In this blog, we’ll explain what cart abandonment

Written by: Subharun Mukherjee
Published on: 22 Apr, 2025
Customer Engagement

How AI Can Improve Customer Experience: 12 Effective Ways & Examples

Discover how artificial intelligence (AI) is revolutionizing customer experience (CX) in this in-depth guide. Learn why AI is essential for

Written by: Subharun Mukherjee
Published on: 04 Apr, 2025
Customer Engagement

Beyond Clicks: Creating Meaningful Connections Through Interactive Customer Experiences

In an era of shrinking attention spans and heightened customer expectations, interactive experiences are the key to capturing engagement and

Written by: Agnishwar Banerjee
Published on: 02 Apr, 2025
Customer Engagement

Top 10 Salesforce Marketing Cloud Competitors & Alternatives

Salesforce Marketing Cloud (SFMC) has been a popular choice for businesses seeking a comprehensive marketing automation and customer engagement platform.

Written by: Agnishwar Banerjee
Published on: 19 Mar, 2025
Customer Engagement

Choosing the Right Customer Engagement Platform: CleverTap vs. MoEngage Compared

CleverTap and MoEngage are two leading customer engagement platforms, offering robust capabilities to help brands interact effectively with their users

Written by: Agnishwar Banerjee
Published on: 20 Jan, 2025
Customer Engagement

7 Mobile App Engagement Strategies to Improve User Retention

Consumers demand excellence. Whether it's websites or mobile apps, users swiftly abandon experiences that fail to meet their expectations. But

Written by: Shivkumar M
Published on: 03 Jan, 2025
Customer Engagement

15 In-App Notification Examples to Boost Engagement & Retention

In-app notifications are a powerful tool for engaging users at the right moments, driving conversions, and enhancing retention. Here are

Written by: Agnishwar Banerjee
Published on: 26 Dec, 2024
Customer Engagement

In-App Notifications Explained: Definition, Use Cases & Best Practices

In-app notifications are a powerful channel for keeping users engaged with your app and improving conversions. This blog provides a

Written by: Agnishwar Banerjee
Published on: 23 Dec, 2024
Customer Engagement

8 Clever Customer Engagement Examples From Top Brands

It is well known that customer retention is much more affordable than acquiring new customers—but in a constantly changing digital

Written by: Shivkumar M
Published on: 25 Nov, 2024
Customer Engagement

AI in Banking: How to Enhance Customer Engagement for Banks with AI?

AI in banking is now a pivotal force transforming customer engagement. This blog explores how CleverTap’s "Core Four" framework, featured

Written by: Subharun Mukherjee
Published on: 08 Nov, 2024
Customer Engagement

The Complete Customer Engagement Guide

In the hyper-competitive 2024 marketplace, keeping customers captivated is both an art and a science. Learn why customer engagement is

Written by: Agnishwar Banerjee
Published on: 01 Oct, 2024
Customer Engagement

14 Customer Engagement Metrics You Need to Track

If you’re looking to better understand your customers, the truth is in the numbers. We break down 14 key customer

Written by: Agnishwar Banerjee
Published on: 20 Sep, 2024

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