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Heads Cross-Functional Marketing.Expert in SaaS Product Marketing, CX & GTM strategies.
The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
Customer churn is the bane of nearly every business on the planet. In fact, nearly three-fourths of all app users
Mobile gaming is big business, but it's not always easy to keep players engaged and spending money. Fortunately, there's a
Anyone with a smartphone — which is most of us these days — has any number of apps installed on
Gone are the days when mobile games were just a source of entertainment. Today, they are a billion-dollar industry, with
If you’re an ecommerce app and you want to grow your customer base and solve for ROI, you've simply got
According to Statista, 66% of Americans aged between 18 and 44 use streaming services several times a day. Considering the
User segmentation is a powerful tool that allows you to slice and dice your user base into distinct groups based
Many things in life are better off not being sticky—but your ecommerce app isn’t one of them. In fact, for
Customer acquisition is often the primary focus of marketing. But to grow sales, companies should focus more on retaining existing
Although shopping from mobile devices is nothing new, the pandemic fast-tracked the development, use, and convenience of ecommerce apps —
Around the world, economists and other experts are predicting an overall slowdown in the global economy, perhaps even a full-fledged
There can be no doubt that the pandemic upended many aspects of our daily lives. One result was the preference
Free Customer Engagement Guides
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