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Cyber Monday is no longer Black Friday’s digital after-party. Today, it’s the single biggest revenue moment of the holiday season.
Email marketing is the unsung hero of Black Friday. During the year’s biggest shopping event, a well-timed email can directly
As marketers, we love seeing a campaign perform. Nothing beats the feeling when we get to say, “The campaign looks
I. The Letter In 1834, a merchant in Bombay sat down to write a letter to his agent in London.
A shopper adds a pair of running shoes to her cart. Minutes later, she removes them, compares a more expensive
Growth marketers across industries have been following the same operating model for years: define the segment, plot the journey, decide
Personalization has always been a North Star for marketers. Towards that goal, we have gradually moved over the years from
An email stays in a shopper’s inbox, ready to be opened when the moment is right. Cyber Monday emails, in
Black Friday has evolved from a single-day rush into a high-stakes, multi-week retail event. Online spending keeps smashing records: U.S.
Diwali marketing is one of the highest-stakes windows on the Indian retail calendar. India's festive advertising spend rose 12-14% in
Picking the next message for one user looks like a ranking problem, but it isn't quite one. The candidate set
A modern customer persona is a semi-fictional representation of an ideal customer, built from first-party data, customer insights, and real-world
A chess grandmaster does not enter a match with a blank mind. Years of experience playing a multitude of opponents
A component-level walkthrough of the CleverAI™ stack: the per-user decisioning engine that ranks an action inside a single request, and
I. The Take That Doesn't Cut Away The Bear is a show about a decorated fine-dining chef named Carmy “The
A silent push notification is addressed to your app, not to your customer. It doesn’t carry any text, sound, or
For about a decade, one shopper has bought Levi's 501s and almost nothing else. He buys them on Levi's own
App gamification uses game mechanics such as points, streaks, challenges, progress tracking, rewards, and leaderboards to make everyday app interactions
For a growth team, the week can start to feel like a loop. Build the segment. Create the offer matrix.
Triggered emails are behavior-driven communications sent in response to specific customer actions or events rather than on a fixed schedule.
Cohort analysis groups users who share a common starting point or behavior and tracks how their behavior changes over time.
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