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29 Customizable In-App Messaging Templates for Instant User Engagement

Shivkumar M Shivkumar M has over 20 years of experience shaping technology product and GTM strategy. With B2B SaaS expertise across industries, he leads product launches, adoption, and GTM as Director of Product Marketing.
29 Customizable In-App Messaging Templates for Instant User Engagement


In-app messages are native content that appears within your app as a pop-up or full-screen UI overlay. Unlike push notifications, these highly personalized messages do not require users to opt in, making them an essential communication channel. 
An effective in-app notification will improve the user experience, prolong session time, increase conversions, and boost long-term retention. 
But to achieve all that, your in-app notification strategy has to be on point. Approach these messages as an extension of the in-app experience — not extra marketing. Notifications should be: 

  • Content-rich
  • Personalized
  • Addressing a user’s immediate needs

Inform users of important updates, share brief tutorials, encourage user habits, and offer personalized rewards.
These 29 customizable in-app notification templates are built for each stage of the customer journey for 5 key app verticals.

  1. Media & Streaming Apps
  2. Food & Delivery Apps
  3. Travel & Hospitality Apps
  4. Retail & Ecommerce Apps
  5. Business & Productivity Apps

They’re ready to use, complete with copy, image suggestions, and CTAs.
Just copy/paste, customize to your user segment, and go! 

Get all 29 templates now as a PDF download. (We’ll also send you other good stuff as part of our blog’s mailing list)

Media & Streaming Apps

Onboarding: Discover User Preferences

TEMPLATE
Copy:
Ready to rock?
Tell us your favorite [genres/artists] for custom playlists.
CTA:
->

Engagement: Personalized recommendations

TEMPLATE
Copy:
Love [Artist/TV Series/Movie]? Check out [Recommended Content] next!
IMAGE:
Movie poster or album cover
CTA:
Watch / Add to Watchlist

Conversion: Subscription purchase

TEMPLATE
Copy:
[Watch/Listen] offline with a Premium Subscription
Upgrade now to enjoy your favorite [movies/TV/music] anywhere, any time.
CTA:
Subscribe

TEMPLATE
Copy:
Sick of ads? Listen commercial-free for [$]/month.
CTA:
Turn them off

Retention: New catalog additions

TEMPLATE
Copy:
New release alert! Check out the latest from [artist/director/actor]
IMAGE:
Movie poster or album cover
CTAs:
Listen/Watch now / Add to playlist/watchlist

Retention: Subscription renewal

TEMPLATE
Copy:
Your subscription is about to expire!
Renew by [renewal date] to keep watching your favorite [music/tv shows/movies]
CTAs:
Renew now / Remind me tomorrow

Ratings prompt


TEMPLATE
Copy:
Did we earn a standing ovation?
Your feedback is important to us! Tell us how we’re doing:
*****
CTAs:
Rate on App Store / Share Your Feedback

Food & Delivery Apps

Onboarding: Enter your location

TEMPLATE
Copy:
Tell us where you are to discover the best restaurants nearby:
[Location field: Zip code or city]
CTA:
Let’s eat!

Engagement: Recommendations

TEMPLATE
Copy:
Hot spot: [Restaurant name] just opened near you and is getting rave reviews from [App name] users
CTA:
View the menu

Conversion: Promo code


TEMPLATE
Copy:
Today only: [$] off your order!
Use [Discount Code] at checkout by midnight tonight
CTA:
Save [$]

Retention: Free item

TEMPLATE
Copy:
Happy National [Food] day!
Get free [Food] with any [$] order today only
IMAGE:
Featured food
CTA:
Gimme [Food]! 

Loyalty: Referral program

TEMPLATE
Copy:
Get free food
Score a $10 credit every time a friend signs up with your code and places an order. They’ll get $10 too!
CTA:
Tap to share [custom referral link]

Travel & Hospitality Apps

Onboarding: Permissions access 

TEMPLATE
Copy:
Fly for Less
Tell us your home airport for deals on airfare, personalized travel times, and more.
[Airport or city]
CTA:
Let’s fly

Engagement: Key feature spotlight

TEMPLATE
Copy:
You’re a VIP
Let us be your personal travel agent! Use [feature] to [benefit].
CTA:
View [feature]

Conversion: Price drop notification

TEMPLATE
Copy:
Price Drop!
Fares for your saved search [Airport code -> Airport code] dropped [%]! Act fast and fly for just [$].
CTA:
Show deals

Retention: Localized deals

TEMPLATE
Copy:
Need an Escape?
It’s [local temperature] in [user location] today. Escape the [heat/chill] with a getaway to [Aspen/Miami Beach] for just [$] round-trip.
IMAGE:
Destination
CTA:
Get me outta here!

Loyalty: Loyalty program invite

TEMPLATE
Copy:
Earn Cash for Your Next Trip
Join our loyalty program and earn discounts off your next travel experience every time you book with us.
CTA:
Start Earning Rewards

Retail & Ecommerce Apps

Onboarding: Key feature spotlight

TEMPLATE
Copy:
You’re currently viewing New Arrivals.
Tap the menu to browse product categories, sale items, best sellers, and more.
CTAs:
Got it / More tips

Engagement: Leave a review

TEMPLATE
Copy:
Want to win?
We’re giving away our best-selling [product type] this [week/month]. Review your latest purchase to enter to win.
IMAGE:
Featured product
CTA:
Leave a Review

Conversion: Abandoned cart campaign

TEMPLATE
Copy:
Don’t forget your [product name]!
Complete your purchase by midnight and get [promotion]
Image:
Product
CTA:
Go to check out

TEMPLATE
Copy:
Second thoughts?
Read reviews for [product name] to see what fellow [product category] lovers think.
IMAGE:
Product image
CTA:
Read reviews

Retention: Personalized deals and discounts

TEMPLATE
Copy:
Happy Birthday, [User name]!
We’ve got a special surprise just for you
IMAGE:
Gif of birthday cake or gift
CTA:
Open your gift

Upsell: Product bundles

TEMPLATE
Copy:
Save a bundle
[Added product] are now in your cart! Add [related product] to your order and get [$] off.
IMAGE:
[Upsell product]
CTAs:
Add to cart / No thanks

Loyalty: Loyalty program invites 

TEMPLATE
Copy:
Thanks for being a loyal customer!
Join our rewards program to earn free deluxe samples and discounts on your next [product category] purchase.
CTA:
Sign me up! / No thanks

Business & Productivity Apps

Onboarding: Complete a profile

TEMPLATE
Copy:
Save your [feature]
Add your email address to create a profile so you can [benefits].
CTA:
Create a profile

Engagement: Key feature spotlight

TEMPLATE
Copy:
Track your [user goal] anywhere, anytime
Log into your account on any device to check your [user goal] no matter where you are.
CTA:
Got it

Conversion: Complete a key action

TEMPLATE
Copy:
Read It Later
Short on time? Tap the book icon to save an article to your reading list.
CTA:
x out of notification

Retention: Build user habits

TEMPLATE
Copy:
Let’s achieve your [app category] goals together.
Tell us your goals for custom reminders.
I want to:
[User goal]
[User goal]
[User goal]
CTA: Begin

Referral: Share to social

TEMPLATE
Copy:
Woohoo!
You’ve achieved your goal of: [user goal]. Time to celebrate!
CTA:
Share on Facebook

Get all 29 templates now as a PDF download. (We’ll also send you other good stuff as part of our blog’s mailing list)



Last updated on May 9, 2024