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Customer lifetime value (CLV) is a metric that estimates how much revenue an average customer is worth to your company
The language of business is money. The latest marketing campaign budget will only be approved when past campaigns have shown
Discover how AI-powered platforms like 8x8 and CleverTap build trust through transparent, personalized customer engagement at every touchpoint. Trust is
Want to understand your customers better? Learn how RFM analysis can help you segment your audience by value, uncover key
As a marketer, staying updated on the latest developments in the technology landscape is important. The Android 13 update marks
As we look back with pride on everything we accomplished in step with our customers and partners in 2023, we
The very young and versatile Deepen Sharma - Product Experience talks about his love for design and how self-learning is
A Rank holder and a topper in Maharashtra, An Engineering student, born in Mumbai and raised in different parts of
No two companies or industries have the same customer retention strategies, and it’s not hard to see why. For example,
Brands are constantly on the lookout for innovative ways to reach their target audience with compelling messages delivered at just
Customers often turn to social media to express dissatisfaction, especially regarding voice calls. Common grievances include unresolved issues, poor telecom
The cornerstone of any successful brand is its relationship with customers. When the customer relationship is strong, small hiccups in
As the most popular messenger app in the world*, WhatsApp is a potential gold mine for businesses looking to extend
As Apple famously said back in 2009, “There’s an app for that.” Actually, 8.93 million of them available today around
In today’s online marketplace, the customer is king. Why? Because there are so many brands clamoring for business, customers can
Our very own Annanda Cunha, Customer Success Manager, shares her insights on taking up challenges, and encourages us to not
Free Customer Engagement Guides
Join our newsletter for actionable tips and proven strategies to grow your business and engage your customers.
