Learn how you can Unlock Limitless Customer Lifetime Value with CleverTap’s All-in-One Customer Engagement Platform.
The right channel marketing strategy empowers companies to reach new customers while keeping their existing customer base engaged. After all, meaningful growth requires you to adopt a multifaceted approach.
Take retail giant Target, for example. On top of a robust social media strategy, Target partnered with Pinterest to take advantage of the app’s Lens feature. This allows users to take pictures of products they like and find it—or something similar—right away in Target’s inventory. This created a smoother shopping experience and led to a 10% increase in Target’s sales!
An efficient channel marketing strategy means setting clear marketing objectives, selecting the most effective channels for your products or services, and cultivating enduring partner relationships. Here, we’ll unpack the best practices for businesses looking to define their niche in today’s dynamic marketplace with an optimal channel marketing strategy.
More than 83% of B2B buyers now purchase online. This underscores the need for a channel marketing strategy to capitalize on this growing trend. Devising a winning strategy necessitates a comprehensive, methodical plan. This, in turn, requires clear marketing objectives, understanding the target demographic, forging strategic alliances, and selecting the most appropriate platforms.
Equipped with a well-crafted marketing strategy, businesses not only align themselves to achieving their key performance indicators but also create a powerful framework for growth and success. This strategic roadmap clears the way for penetrating new markets and engaging a more diverse audience.
A clear understanding of target markets and their needs fosters deeper, more meaningful customer relationships. Cultivated over time, these can become the linchpin of customer retention, driving the engagement and loyalty that businesses need in today’s competitive environment.
Determining your target market is the cornerstone of a sound channel marketing strategy. It’s what enables businesses to customize their tactics, align them with customer needs, and resolve their pain-points.
A crucial benefit of identifying your target market is being able to reach your intended audience with personalized and relevant messaging. In fact, 64% of marketers agree that personalization is essential in their current strategies and key to strengthening customer relationships.
Furthermore, once you’ve identified the target market, resource allocation becomes a lot easier. It’s how you make sure your marketing efforts and expenditures are focused where they’re most likely to yield returns. Then, with a precisely defined target market, it’s also easier to estimate average order value.
The partners you choose are a core part of your business proposition and long-term outlook for success. They will supply the skills and resources necessary to positively connect with—and engage—your desired audience.
By tapping into partner expertise in creating a channel marketing strategy, you can enhance your business’s market reach and efficiency. Some of the advantages include access to new market segments, reduced costs, and enhanced overall marketing effectiveness.
Companies with optimal partnerships run 28% shorter sales cycles. Of course, it comes to picking the maximally beneficial pairing for the moment. Consider, for example, how at the start of the COVID-19 pandemic, UberEats partnered with Star Wars and Star Trek icons (respectively) Mark Hamill and Patrick Stewart.
The company ran a series of ads featuring the two actors in 2020; the American public was already predisposed to turn to food delivery services given the economic lockdown, but an endorsement from their favorite intergalactic explorers pushed them into UberEats’ arms—and helped UberEats corner the market.
UberEats TV ad featuring Mark Hamill and Patrick Stewart
Selecting the appropriate channels can optimize both reach and engagement. Further, it helps businesses to connect effectively with their target audience via the most fitting communication mediums.
These elements are highly relevant to your channel marketing strategy:
First, understanding where your target audience spends their time allows for targeted marketing efforts. It’s all about meeting customers where they are. For instance, a younger demographic might be best reached through social media channels such as Instagram or TikTok, while a professional audience may respond better to email campaigns or LinkedIn outreach.
Second, the choice of channels impacts the type and quality of interactions you have with your customers. Different channels offer various ways of communication, each with its own set of advantages. For example, social media allows for more informal and frequent interactions, while email can provide comprehensive content in a more formal tone.
Lastly, selecting the right channels can lead to a substantial return on investment (ROI). Email marketing, for instance, generates a 760% increase in revenue for marketers. Text marketing channels are also able to engage with additional target consumers, thus helping to build a deeper connection. In a nutshell, choosing the right channels will enhance target audience reach, foster quality interactions, and maximize marketing ROI.
In a digital landscape teeming with platforms and possibilities, crafting a successful channel marketing strategy is crucial. For businesses aiming to amplify their reach and engagement, this ranges from setting unambiguous marketing goals to understanding your target market, forging the right partnerships, and selecting the most effective channels. Every step is a cog in the machine driving growth and customer engagement.
Embracing these principles can help your business maximize its marketing efforts. This includes creating a robust strategy that navigates the dynamic terrain of modern marketing. However, to effectively apply these principles and transform them into successful campaigns, you need a powerful tool.
CleverTap is the leading all-in-one customer engagement platform designed to empower digital consumer brands to amplify customer retention and lifetime value. It does so through personalized messaging and unified channels that reflect the insights derived from an effective channel marketing strategy.
If you’re experiencing issues with getting your plans up and running, CleverTap can help optimize your channel marketing efforts—firsthand! Check out our live product demo, then transform your channel marketing strategy into an engine of growth and customer engagement.
Mastering Mobile App Engagement & Retention
