The Future Of Customer Engagement
Retention is the #1 challenge for app marketers and product leaders. The average app loses 77% of users in just 3 days and 90% of users within 30 days.
In this webinar, you will learn about customer experiences and engagement strategies. We’ll discuss how leading brands are optimizing consumer engagement across channels and best practices you could apply to your business.
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Agenda
In the Webinar, we will explore
- The changing customer behavior
- How to leverage the power of AI & ML to optimize customer experience
- Industry best practices to improve retention
Panelists
Mack Keyvani
Product Leader
Mack is a Entrepreneurial product manager who has expertise in ideation, strategy, analytics, market research, software development with direct experience on a wide variety of applications.
Raghav Kumar
Head of Customer Marketing
Raghav is a technology marketer with 7+ years of experience that spans multiple functions of marketing. He’s worked with various levels of businesses with organisations as diverse as Wipro, MetricStream, Mad Street Den. Passionate about the areas of AI, ML and MarTech, Raghav heads customer advocacy and solutions marketing at CleverTap.