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The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Marketing has always been about storytelling – and marketers plan and execute carefully crafted strategies to bring their stories to
The Shift in Human–Computer Interaction For decades, the story of software design has been one of humans conforming their behaviour
For any platform, product, or technology to achieve widespread adoption and truly become mainstream, trust is the foundation. And when
The debate about AI’s role in business is over. AI is no longer a differentiator – it’s become the default.
The great AI shift in marketing is already underway. What once required teams of analysts poring over funnels, designers crafting
According to Statista, AI use in marketing is expected to generate approximately $47 billion in global market revenue by 2025
Five years ago, a marketer’s stack looked predictable - a linear collection of tools starting with a data layer, working
The use of AI in marketing has exploded in recent years. From generating hyper-personalized content at scale to orchestrating entire
AI isn’t just transforming businesses; it’s transforming customers. The easy access to generative AI (Gen AI) tools and virtual assistants
Just two years ago, AI was a fun experimental tool. Today, it’s almost an operational necessity. With 88% of marketers
In the era of hyper-personalization, customer engagement relies more than ever on data. Now, as AI pushes the boundaries from
AI agents have arrived, and with them, AI has moved beyond being a tool for boosting productivity to an autonomous
Free Customer Engagement Guides
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