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The landscape of customer engagement is undergoing a monumental shift. This is being driven by a new generation of customers
From big tech and investors hyping it up and industry skeptics predicting doomsday to the LinkedIn thought leadership posts written
Agentic AI has become the latest buzzword dominating the corporate world – from boardroom discussions to developer, marketing, and sales
Most AI projects stall. They launch as pilots, impress in demos, then fade. In fact, according to a new report
Marketing leaders today face a paradox: expectations for growth are higher than ever, but budgets remain flat. Gartner’s 2025 CMO
Marketing has always been about storytelling – and marketers plan and execute carefully crafted strategies to bring their stories to
The Shift in Human–Computer Interaction For decades, the story of software design has been one of humans conforming their behaviour
For any platform, product, or technology to achieve widespread adoption and truly become mainstream, trust is the foundation. And when
The debate about AI’s role in business is over. AI is no longer a differentiator – it’s become the default.
The great AI shift in marketing is already underway. What once required teams of analysts poring over funnels, designers crafting
According to Statista, AI use in marketing is expected to generate approximately $47 billion in global market revenue by 2025
Five years ago, a marketer’s stack looked predictable - a linear collection of tools starting with a data layer, working
The use of AI in marketing has exploded in recent years. From generating hyper-personalized content at scale to orchestrating entire
AI isn’t just transforming businesses; it’s transforming customers. The easy access to generative AI (Gen AI) tools and virtual assistants
Free Customer Engagement Guides
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