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CleverTap winning as customer’s choice in G2’s Fall 2023

Subharun Mukherjee 18+ years of experience leading product strategy, Go-To-Market (GTM), new market entry, value-based sales, analyst relations, and customer experience programs. Expertise in Financial Services, eCommerce, on-demand services, and the SaaS industry.
CleverTap winning as customer’s choice in G2’s Fall 2023

CleverTap has done it again! G2’s Fall 2023 reports have recognized CleverTap as the leader across 9 categories, extending its stellar 18-season winning streak as the customer’s choice. Leading from the front with customers at the core of every effort, CleverTap received over 100 appreciation badges with best in industry scores across User Satisfaction and Market Presence metrics.

This recognition, bestowed by its customers, extends CleverTap’s position as the leading
all-in-one customer engagement platform that empowers businesses to build personalized experiences, retain their most valued customers, and grow Customer Lifetime Value, forever.

Here are some of the key highlights from CleverTap’s performance in G2’s Fall 2023 reports:

Leader in 9 categories: Marketing automation, Mobile marketing, Marketing analytics, Personalization, Customer journey mapping, Push notification, Mobile app optimization, and more.

Momentum Leader in 5 categories: Signifying increasing adoption and appreciation from customers vis-a-vis the competitive landscape.

Top scores across several indexes: Usability, Customer Relationship, Implementation, Results and more. CleverTap scored highest among all competing products in these indexes. CleverTap’s continued strong performance in G2’s rankings is a testament to its commitment to providing its customers with the best possible experience. CleverTap is constantly innovating and reaching for the sky with customers giving the highest scores across all of these.

Ease of Use and Comprehensive Functionality

CleverTap was awarded badges for ‘Best Usability’, ‘Easiest Admin’, ‘Easiest To Use’,
and ‘Best Meets Requirements’ as a result of getting the highest scores on ease of use.

“CleverTap is easy to use and anyone can easily understand. The overview document is also very helpful which helps to understand the product in detail.”Product Manager, Telecom Industry

Exceptional Customer Relationships

CleverTap was awarded badges for ‘Best Relationship’, and ‘Easiest To Do Business With’ having received highest scores on the Customer Relationship index.

“Great service from a team of account managers who genuinely care about their work”

Digital Marketeer, Health-Tech Industry

Driving Excellent Business Results and ROI

CleverTap was awarded the ‘Best Results’ badge, based on customers’ feedback on multiple aspects, including ROI and likelihood to recommend CleverTap.“We have seen significant growth in user activities on our Ed-Tech product after channelizing targeted journeys and In-apps.”

Product Manager, Ed-Tech

Fastest implementation and adoption

CleverTap was awarded
‘Highest User Adoption’ badge with customers providing emphatic veneration for the ease of setup, implementation, and speed of adoption.

“[CleverTap’s] user-friendly interface, automation capabilities (Intellinode), advanced analytics (trends, pivots, user flow, etc.), and omnichannel integration make it a game-changer.”

CRM Lead, Financial Services

If you are looking for an all-in-one customer engagement platform that can help you to drive engagement, retention, and revenue growth, then CleverTap is the perfect solution for you. To learn more about CleverTap, visit its website at

See how today’s top brands use CleverTap to drive long-term growth and retention

Schedule a Demo Now!

Last updated on March 29, 2024