CleverTap Storms to Victory: G2’s Spring 2024 Reports Unveiled

CleverTap has won multiple recognitions across categories & segments in G2’s latest Quarterly reports. With industry-best scores in User Satisfaction and market presence, CleverTap has upheld its Leadership position across all its categories, cementing its place as the #1 Customer’s choice of All-in-one engagement platform.

These results are based on reviews submitted by users, with reviewers sharing their experience on a host of aspects- from usage and ease of setup to quality of support and ability to meet business requirements. The team at CleverTap is very grateful for the close partnership extended by its customers, who make this achievement possible.

CleverTap’s focus on being a business growth driver for its customers and solving customer pain points is reflected in the 150+ badges won. CleverTap continued to hold the Leader and Momentum Leader badges across categories, achieving ever greater heights. In addition, CleverTap has won badges for being adjudged the Best Product across all individual evaluation themes- Implementation, Relationship, Results, and Usability, by being Top-rated by reviewers on these criteria.

Here are just a few of the badges won by CleverTap:-

• Best Support – Enterprise: Based on User scores, CleverTap scored the highest on the ‘Quality of Support’ index, thereby winning a badge for Best Support.

“…team that is proactive in resolving any issue, makes using Clevertap a pleasant experience. They are approachable and give the best possible solution to any issue.”

– Chief Marketing Officer, Travel Industry

• Easiest Setup – Enterprise: Reviewers rate products based on their experience during the implementation phase, including ease of setup, time taken, and adoption. CleverTap has the highest scores compared to the rest of the competition here.
  
• Best Estimated ROI – Small Business: CleverTap has been rated the highest in its category by marketers who have realized return on investment (ROI) and have achieved it in the shortest time compared to other products. This recognition is special since this is a core focus for CleverTap. In a recently published study by Forrester, businesses have experienced a return on investment (ROI) of 561% upon integrating CleverTap’s solutions, along with a 20% cost savings achieved by retiring internal point solutions.

If you are looking for an all-in-one customer engagement platform that can help you drive engagement, retention, and revenue growth, then CleverTap is the perfect solution for you. To learn more about CleverTap, visit its website at https://clevertap.com/.