Hear from Industry Leaders
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"Banks are inspired by fintechs in terms of delivering personalized experiences and adopting AI/ML algorithms for recommendations, but our agility and speed are often hindered by slower approval processes."
Nikhil Padmanabh, Head - Martech & Digital Analytics Axis Bank
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"Neo banks offer all the financial services of a traditional bank with greater innovation, building trust through technology, cybersecurity, and personalization."
Belén Gavilán, Chief Growth Officer, Tenpo
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"In banking, large-scale adoption happens when results are evident. A value-centric approach is what we look forward to, which helps us understand how to adopt AI correctly."
Nikhil Padmanabh, Head - Martech & Digital Analytics Axis Bank
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"Our biggest battle right now is around personalizing the app experience. We are working on integrating more customer data to ensure that the app experience can be tailored at the same level as our other channels. The goal is for every customer to feel that the app understands and caters to their specific needs."
Sebastián Pontillo, Head of Marketing Technology, Tenpo