How can ecommerce and retail brands crack the code to higher customer engagement, order conversions, and purchase frequency?
Join us for the ultimate hands-on session where masters from Tata CLiQ and Lenskart will take you through the user lifecycle and retention strategies that are driving their business growth. You will also learn how to:
Deliver a seamless onboarding experience
Run personalized high-converting campaigns
Reduce abandoned carts and fuel product discovery
The key metrics to track performance
Neha Modi
Assistant Manager: CRM (Retention)
Prashant Sinha
Retention Manager
Niddhi Shah
Associate Director,
Customer Success