• Retention-Masterclass_Logo%402x

    Decoding User Retention Strategies in
    Ecommerce and Retail

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    • Speakers

    What is this course about?

    How can ecommerce and retail brands crack the code to higher customer engagement, order conversions, and purchase frequency?

    Join us for the ultimate hands-on session where masters from Tata CLiQ and Lenskart will take you through the user lifecycle and retention strategies that are driving their business growth. You will also learn how to:

    • Deliver a seamless onboarding experience
    • Run personalized high-converting campaigns
    • Reduce abandoned carts and fuel product discovery
    • The key metrics to track performance

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    Learn from the best

    Neha Modi

    Assistant Manager: CRM (Retention)

    Prashant Sinha

    Retention Manager

    Niddhi Shah

    Associate Director,
    Customer Success