Ways to improve Customer Loyalty and Retention for Mobile Apps

Move away from just user acquisition (having more first-time users) and focus on retention (having more loyal users). In this webinar, Supreet Kini, our senior customer success manager will give you essential tips on analyzing and monitoring the right elements to improve your retention rates for your mobile apps.

In association with

View The Recording

Swiggy Dream11 Blinkit SonyLIV Lenskart Kotak Mahindra Bank_ Dominos Pharmeasy


In this webinar, we will talk about:

  • Best metrics to measure retention and how to improve each of them
  • Industry-specific use cases
  • Providing customers with meaningful experiences that build trust and loyalty with your brand


Supreet Kini

Customer Success, CleverTap

Supreet is a Senior Customer Success Manager based out of our Mumbai office. He has worked with global clients from various sectors such as fintech, ride-hailing, telcos, travel, ecommerce, healthcare & more.

Tanushree Shenvi

Marketing, CleverTap

Tanushree is a part of the marketing team at CleverTap. She manages email marketing and webinars.