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    • Webinar

    Ways to improve Customer Loyalty and Retention for Mobile Apps

    Move away from just user acquisition (having more first-time users) and focus on retention (having more loyal users). In this webinar, Supreet Kini, our senior customer success manager will give you essential tips on analyzing and monitoring the right elements to improve your retention rates for your mobile apps.

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    Agenda

    In this webinar, we will talk about:

    • Best metrics to measure retention and how to improve each of them
    • Industry-specific use cases
    • Providing customers with meaningful experiences that build trust and loyalty with your brand

    Panelists

    Supreet Kini

    Customer Success, CleverTap

    Supreet is a Senior Customer Success Manager based out of our Mumbai office. He has worked with global clients from various sectors such as fintech, ride-hailing, telcos, travel, ecommerce, healthcare & more.

    Tanushree Shenvi

    Marketing, CleverTap

    Tanushree is a part of the marketing team at CleverTap. She manages email marketing and webinars.