Retail is entering an AI-driven era. Discover how CleverAI™ Agentic AI enables brands to deliver true 1:1 personalization—turning customer data into intelligent engagement that drives retention, loyalty, and revenue.
Our team brings deep experience in customer engagement, growth marketing, and retail transformation across Southeast Asia.
Hubert Tose
Country Manager,
Malaysia
Wei Li Saw
Senior Manager,
Regional Marketing
Vania Mahsa
Sales Expert
RetailX Malaysia brings together senior leaders across ecommerce, digital marketing, omnichannel, and customer engagement to explore how retail is evolving in a digital-first economy.
Malaysia’s retail and ecommerce sector is rapidly expanding, with online commerce projected to reach $15.7B by 2028, driven by increasing smartphone adoption, digital payments, and changing consumer expectations.
For brands operating in Southeast Asia, RetailX provides a focused forum to:
Retail and ecommerce brands today must go beyond acquisition – they need to retain, engage, and grow lifetime value.
CleverTap helps retailers achieve this by:
AI-Driven 1:1 Personalization
Deliver relevant product recommendations, offers, and experiences powered by CleverAI™.
Unified Customer Engagement
Engage shoppers across channels like push, email, SMS, WhatsApp, and in-app messaging from a single platform.
Real-Time Behavioral Insights
Understand how customers browse, purchase, and interact across your digital experiences.
Retention-Focused Growth
Turn first-time buyers into loyal customers with lifecycle journeys, automation, and predictive segmentation.
Meet the CleverTap team at RetailX Malaysia to see how modern retail brands are using AI-powered engagement to increase conversions, strengthen loyalty, and maximize customer lifetime value.
