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  • Talk to us

    • Whatsapp Automation Tool

    Create Contextual and Conversational
    WhatsApp
    Experiences

    Talk to us

    2000+ Brands Trust CleverTap

    Axis-bank Blinkit Croma Dominos Dream11 Kotak Mahindra Bank_ Levis SonyLIV Swiggy

    Maximize WhatsApp Campaign Performance and Strengthen Your Omnichannel Strategy

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    40%
    Boost In View Rate
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    42%
    Improve Clickthrough Rate
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    4x
    Improve Clickthrough Rate

    How can CleverTap WhatsApp help

    Create and manage templates effortlessly

    Create high-impact messages with rich media and interactive elements
    Leverage images, GIFs, and videos and enable customers to take immediate action with quick-reply and call-to-action buttons.
    Automatically sync templates between Meta and CleverTap dashboard 
    Save valuable time and effort with no more template creation and management across two dashboards.
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    Email

    Optimize conversations with AI

    Leverage an AI prescribed engagement strategy
    Optimize campaign results by leveraging ideal content, time and frequency of engagement in real-time.
    Experiment and achieve optimal results
    Conduct A/B and multivariate tests and send the best-performing message to all customers.

    Engage with contextual two-way messaging

    Personalize in real-time
    Deliver unique and meaningful WhatsApp messages with context from past behavior, preferences, profile information, recommendations and real-time user actions.
    Manage multiple conversations from a single dashboard
    Quickly respond to customer needs via live chat on WhatsApp using a centralized dashboard for customer support agents for managing multiple conversations.
    Automate replies and optimize effort and cost
    Set up standard responses to users when agents are not available to reply. Use automated responders to answer frequently asked questions related to business hours, refunds, return policies and more.
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    Email

    Optimize Conversations

    Asses campaign performance and measure impact
    Track engagement trends by analyzing WhatsApp campaign metrics and dig deeper with funnels, cohorts, pivots on behavioral data to measure the real impact of your campaigns
    Track Campaign ROI with Click Tracking
    Conduct ROI analysis by attributing the impact of WhatsApp notifications, enabling you to make informed decisions about when and how to utilize the WhatsApp channel.

    Quick Time-to-Value

    Unlock the True Potential of
    WhatsApp Messaging

    Recover Abandoned Carts

    Revive abandoned carts with personalized WhatsApp messages, guiding users back for a seamless shopping experience. 

    Cross-sell and Upsell At Key Moments

    Enhance the learning experience by strategically using WhatsApp messages to suggest complementary courses or exclusive offers at key moments.

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    Add Funds and Make First Purchase

    Nudge users with timely WhatsApp notifications to add funds and make their first investment for a seamless onboarding experience.

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    Increase Views With Content Updates

    Boost engagement with WhatsApp messages, nudging users about new content and updates for increased view time.

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    Hear What Our Customers Have To Say

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      Switching to CleverTap’s WhatsApp Business API has had a tremendous impact on our customer engagement efforts. We targeted users who were less likely to engage through push notifications and email campaigns and saw a 45% uplift in app opens and a 25% increase in purchases on the app. CleverTap makes creating WhatsApp campaigns a breeze, as it is secure and easy to handle customer data, segment campaign audiences based on complete customer data, flexibility to set up content,
      and trigger notifications based on user actions. We are also able to track the performance of our campaigns across multiple channels on the same dashboard helping us optimize campaigns and deliver a superior customer experience by limiting the campaigns sent to a customer and preventing spam.”
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    Rasis Maulana Setiawan
    Digital & CRM Martech Senior Manager

    Ready to Elevate Your WhatsApp Marketing and Strengthen Your Omnichannel Strategy?

    Talk to us
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    Latest Trends in Customer Engagement

    Learn more
    Blog
    Crafting an Irresistible WhatsApp Business Profile: Best Practices
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    Blog
    WhatsApp Marketing Guide with 7 Effective Tips & Examples
    View all Blogs