JOURNEY ORCHESTRATION

Create a lasting customer journey

Visually build and deliver omnichannel campaigns based on your user’s behavior, location, and lifecycle stage with our Journeys tool.

JOURNEY ORCHESTRATION
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  • IntelliNODE: Maximize ROI With AI-Powered Journeys Paths

    Continuously test for multiple journey paths and navigate usersto the path with the highest probability of conversion.

  • Explore IntelliNODE
VISUAL BUILDER

Easily build any campaign on a visual canvas

Customer Lifecycle Optimization
Onboarding
Hook new users early on with onboarding campaigns that encourage regular use. Construct omnichannel campaigns that engage new users as you demonstrate your app’s value.
Special promos
Craft promotional campaigns and discount programs that grab attention. Create campaigns that are personalized for user behavior and lifecycle stage with a few simple drag-and-drops.
Timely reminders
Send automated reminders to users who drop off before completing an action, like completing a purchase or finishing a movie. With built-in fallbacks, your message always gets through.
Re-engagement
Compose long-lived campaigns that span days, weeks, or even months to touch users at exactly the right time and keep them engaged over the long term.
CAMPAIGN AUTOMATION
CAMPAIGN AUTOMATION

Automate engagement across any channel

Deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience.
REAL-TIME INSIGHTS
REAL-TIME INSIGHTS

Monitor success every step of the way

With our rich campaign insights, you’ll get a live view of how your campaigns are performing — to see what’s working or what needs improvement. Easily segment users while in a Journey, creating different paths that match their activity.

Goals
Goals

Users that meet your goal (like completing a purchase) will automatically exit the campaign so they don’t keep receiving messages.

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Timeouts

Specify the maximum amount of time you want users to spend in a Journey to keep from oversaturating your customers.

Completions
Completions

See the users that reached the end of your Journey, along with every touchpoint, so you can build on successful engagement.

Gaurav

“CleverTap helps us visualize user journeys at an individual or segment level, enabling us to understand and engage users better.”

Gaurav JunejaCo-founder, TATA StarQuik
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