Looking Back: A Year of Momentum in the G2 Winter 2026 Report

The latest G2 Winter Report is here and CleverTap closes the year with strong recognition across the customer engagement space. High ratings for usability, setup speed and support reflect the real world experience of teams that run growth programs at scale. With continued dominance in Personalization Engines, Customer Journey Mapping and Push Notifications, this report underscores our role in helping brands drive long term customer value.

Endurance in Action

This quarter highlights the value of endurance. Market conditions shifted throughout the year yet teams relied on our platform for reliable engagement and dependable growth. The Winter G2 results reflect this pattern with another strong set of wins across categories that shape real outcomes.

Our endurance comes through in the 145 badges earned this Winter, with leadership across nine categories and Momentum Leader status in six.

A Platform Built for the Full Customer Journey

Continuing our unbroken leadership across nine categories reflects the strength and range of the CleverTap platform. Customer Journey Mapping, Personalization Engines, Push Notification, Marketing Analytics, Mobile App Analytics, Mobile Analytics, Mobile App Optimization, Marketing Automation and Mobile Marketing form the core of modern engagement. Holding the top position across this mix shows that teams rely on CleverTap for the full journey, from insight to impact.

This range also appears in how brands succeed with CleverTap. CleverTap and its customers won big at the ET BrandEquity MarTech+ Awards, and were recognized for programs powered by real time engagement, hyper targeted messaging and omnichannel personalization. These wins show that our category strength translates into practical outcomes for teams working in fast moving, high demand environments.

Helping Teams Go Faster

Momentum Grid recognition this season reflects how quickly teams adopt new capabilities and bring ideas to market. High ratings for usability, setup and implementation support the same story. A clear interface, smooth activation and guided workflows help teams reach important milestones with less effort and earlier in their cycle.

These strengths align with the innovation highlighted at the Stevie Technology Excellence Awards, where our real time engagement engine and no code personalization were recognized for raising the standard of speed and flexibility. The result is a platform that helps teams move from planning to execution with confidence while keeping their focus on the decisions that drive growth.

Best Support and Users Most Likely to Recommend

Recognition for support and recommendation reflects trust from verified users. G2 reviews come from customers who work with our platform daily. Their feedback points to dependable guidance, responsive help and a partnership that holds up during important launches and high traffic moments. When users are willing to recommend a platform they use at scale, it strengthens our resolve to continue providing best-in-class service to our users.

Moving Into 2026 With Purpose

When expectations shifted faster than plans could reset, brands looked for stability. Endurance became the center of how we delivered value to our customers across industries and regions.

The Winter G2 results reinforce this, showing a level of consistency that carries through each quarter and across the wide range of ways teams use the platform. As we enter 2026, this trust becomes even more important. The year ahead will bring new expectations, new challenges and new opportunities for growth. With a strong foundation in place and clear validation from the people who rely on CleverTap every day, we move forward ready to deliver consistent value for teams everywhere.