Onboarding new users is critical to your success. Target first-time users who are browsing and looking for deals to book their next trip with contextual coupons.


It is increasingly important to provide a differentiated user experience to build a long-term relationship with your valued customers. Engage customers by sending personalized messages that make their travel with your brand memorable.


You want your customers to keep coming back to your brand. And the easiest way to do this is by building Loyalty. Send a reminder to be part of your Loyalty Program and accrue miles.

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Build and improve your target customer profile over time

To get a 360-degree view of your user, you need to know who they are and what they are doing in your app. By tracking and correlating their user profile with their user activity, you can build a complete evolving profile of your users - from what their preferences were when they started using your app to how they have evolved over time.

CleverTap’s Open Platform gives you complete control

The CleverTap platform helps build user experiences that are innovative, flexible and customer-centric. With CleverTap, you can use Server APIs to import data profiles or events from any source or export your data for external analysis into your CRM. You can also trigger separate workflows via webhooks when a high-value customer creates a critical event.

Create real-time and customizable reports that provide a customer-centric view of your business

Your product team wants to look at how the product is doing or what the customer is searching for. For eg: Track the number of itineraries created or see what flight was blocked. Your marketing team wants to send campaigns that drive product adoption or encourage a purchase. With CleverTap, you can not only create granular reports for product adoption and campaign success but also build a consolidated dashboard that shows how a product enhancement influenced a customer to purchase more.

Drive customer engagement that is powered by analytics in real-time using Live User segments

Live User Segments allow you to monitor what is happening in your app at this instant. Create criteria for your segment, and see it grow or shrink over time and define engagement tactics to achieve your business objectives. For eg: Create a segment of users who have downloaded your app but haven’t booked their first flight. Monitor this segment in real-time and add and remove users as they meet this criteria by sending notifications that encourage them to make their first purchase.


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