Product Messaging Channels WhatsApp Campaigns


Reach users on the world’s most widely used messaging app with personalized content and immediate customer support.


Engage Meaningfully with WhatsApp

Delight users with individualized messages and instant replies on the world’s most popular messaging app.
Advanced Personalization
Deliver relevant and contextual messages based on past and real-time behavior.
Advanced Personalization
Conversational Messaging
Live chat with users on WhatsApp to quickly resolve customer queries.
Conversational Messaging
Automated Responses
Reduce response time by automating replies to commonly asked questions.
Automated Responses
Complete Analytics
View real-time campaign analytics, including sent, read, and replied to.
Complete Analytics

Complete WhatsApp Engagement

Maximize customer engagement on the world’s most popular messaging app with the WhatsApp Add-on. Create automated WhatsApp campaigns for transactional messages and engage in conversations with customers to quickly resolve issues. WhatsApp is an effective way to reach customers on their preferred channel with real-time relevancy.

Key Benefits

  • Expanded Reach

    Connect with customers on their preferred channel.
  • In-the-Moment Relevance

    Deliver the right message at the right moment with best-in-class segmentation and personalization.
  • Exceptional Customer Service

    Manage and resolve customer queries with timely responses.

Why our customers love us

We Drive Measurable Growth

Helping our customers succeed
View our Customers
  • BookMyShow Screenshot

    With campaigns triggered by user behavior


    On personalized push notification campaigns

    “CleverTap’s impact is clear. Our conversions and traffic have increased over 50% in the last several months. CleverTap is a trusted partner for BookMyShow. Their advanced mobile CRM lets us implement complex yet easy-to-set-up automated campaigns for our users.”
    Marzdi Kalianiwala
    Head – Marketing & BI, BookMyShow
    See Case Study
  • Lenskart Screenshot
    68%Higher Engagement

    With personalized push notifications

    75%More Efficient Campaigns

    With actionable insights

    “CleverTap offers the perfect mix of analytics and engagement, with actionable analytics and ease-of-use. With live user segments and real-time data, we always have our eye on the CleverTap dashboard to understand which users are dropping off and which campaigns need to be optimized.”
    Manan Bajoria
    Head of Growth Marketing at Lenskart
    See Case Study
  • Hotstar Screenshot

    With event-centric campaigns


    Using data-based insights from Pivots

    “CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases.”
    Mihir Shah
    VP of Product & Marketing Growth, Hotstar
    See Case Study
  • Cleartrip Screenshot
    8-10%Monetization Rates

    By delivering personalized multi-channel messaging

    5xMore Cross-Sells

    By using Live User Segments

    “Cleartrip is building a culture of digital transformation by combining cross-functional data. CleverTap’s marketing growth platform enables us to correlate data across devices and engagement channels for a KPI driven customer engagement strategy.”
    Suman De
    Director of Product Management, Cleartrip
    See Case Study