Product Messaging Channels WhatsApp Campaigns

WhatsApp

Reach users on the world’s most widely used messaging app with personalized content and immediate customer support.

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WhatsApp

Engage Meaningfully with WhatsApp

Delight users with individualized messages and instant replies on the world’s most popular messaging app.
Advanced Personalization
Deliver relevant and contextual messages based on past and real-time behavior.
Advanced Personalization
Conversational Messaging
Live chat with users on WhatsApp to quickly resolve customer queries.
Conversational Messaging
Automated Responses
Reduce response time by automating replies to commonly asked questions.
Automated Responses
Complete Analytics
View real-time campaign analytics, including sent, read, and replied to.
Complete Analytics

Complete WhatsApp Engagement

Maximize customer engagement on the world’s most popular messaging app with the WhatsApp Add-on. Create automated WhatsApp campaigns for transactional messages and engage in conversations with customers to quickly resolve issues. WhatsApp is an effective way to reach customers on their preferred channel with real-time relevancy.
WhatsApp

Key Benefits

  • Expanded Reach

    Connect with customers on their preferred channel.

  • In-the-Moment Relevance

    Deliver the right message at the right moment with best-in-class segmentation and personalization.

  • Exceptional Customer Service

    Manage and resolve customer queries with timely responses.

Why our customers love us

We Drive Measurable Growth

Helping our customers succeed
View our Customers
  • 4x

    Higher CTR with ab testing

    36%

    Reduction in new user churn

    “I loved CleverTap from the moment I started using it. It’s not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives.”
    Natalia Garcia Ocampo
    Marketing & Growth Director, Movii
    See Case Study
  • 71%

    Increase in week 3 retenion rates

    73%

    Improvement in average CTRs with personalization

    “Pairing Carousell’s own AI and machine learning work and with CleverTap’s capabilities in the same domain has helped to enhance the push experience for buyers on the platform.”
    Arun Kumar
    Head of Digital Marketing at Carousell
    See Case Study
  • 12%Engagement

    With event-centric campaigns

    3%CTRs

    Using data-based insights from Pivots

    “CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases.”
    Mihir Shah
    VP of Product & Marketing Growth, Disney+ Hotstar
    See Case Study
  • 16%

    More Conversions

    25%

    Increased Campaign CTRs

    “The amalgamation of data science and the ability to extract data faster, real time updates to metrics, and campaign automation capabilities make CleverTap the best in the industry.”
    Manish Dhanwani
    Senior Marketing Manager, SonyLIV
    See Case Study
  • 5x

    Increase in 90-Day Retention Rate

    2x

    Increase in MAUs

    “CleverTap is an easy-to-use and intuitive tool to engage with customers. It has a wide selection of channels, and also detailed analysis tools to help get insights for all your campaigns. We are also very happy and impressed with the support the customer success team provided.”
    Maybelle Cheah
    Customer Analytics Team Lead at Boost
    See Case Study

    • Share Knowledge

    Resources to Drive Growth

    See all Resources
    Webinar
    Creating Incredible Customer Experiences Using WhatsApp Marketing at Scale
    View More
    Podcast
    How to Re-Engage Mobile App Users
    Listen Now User Retention
    Whitepaper
    The Trifecta of Personalization: Behavior, Time, and Location
    Read More Engagement
    Case Study
    How Ketto Increased Revenue by 30%
    Read More Growth Marketing