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    • WHATSAPP

    Manfaatkan WhatsApp untuk Menjangkau Pelanggan dengan Komunikasi yang Dipersonalisasi

    Jangkau pengguna lewat aplikasi perpesanan yang paling banyak digunakan di dunia dengan pesan yang dipersonalisasi dan notifikasi instan.

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    Cross-Channel Messaging
    OFFICIAL WHATSAPP BUSINESS API PROVIDER

    Drive Omnichannel Engagement Seamlessly With WhatsApp Business API from CleverTap

    CleverTap is now an official WhatsApp Business API provider, giving you the competitive advantage to create audience segments,
    build and test campaigns, and track the impact of WhatsApp campaigns, all from a single platform.

    No third-party
    dependence
    No-code
    integration
    Quick and
    easy onboarding
    Cost
    Savings
    TINGKATKAN PENGALAMAN PELANGGAN

    Perkuat Hubungan dengan Pelanggan Melalui Percakapan

    Be Where Your Customers Are
    Hadirlah di Platform tempat
    Pelanggan Aktif Berinteraksi

    Perluas jangkauan Anda dengan WhatsApp — salah satu aplikasi perpesanan paling populer dengan 2 miliar pengguna di seluruh dunia.

    Engage With Conversations
    Berinteraksi Lewat
    Percakapan

    Gunakan perangkat lunak pemasaran WhatsApp kami untuk mengobrol langsung dengan pengguna dan menjawab pertanyaan pelanggan dengan cepat.

    Converse in More Than 68 Languages
    Berkomunikasi dalam Lebih
    dari 68 Bahasa

    Dengan perangkat lunak pemasaran WhatsApp kami, Anda dapat mengirim notifikasi dalam bahasa pilihan pelanggan Anda, antara lain: Arab, Hindi, Indonesia, Portugis, Spanyol, dan masih banyak lagi.

    KAMPANYE WHATSAPP

    Interaksi Bermakna lewat WhatsApp

    Buat pengguna merasa diperhatikan dengan baik lewat pesan individual dan balasan langsung di aplikasi perpesanan paling populer di dunia.

    Email
    Personalisasi Tingkat Lanjut
    Sampaikan pesan yang relevan dan kontekstual berdasarkan perilaku sebelumnya, preferensi, informasi profil, dan tindakan pengguna real-time.
    Analitik
    Identifikasi tren dan pantau perilaku pengguna untuk memahami sepenuhnya aktivitas pelanggan di aplikasi Anda, lalu bangun interaksi untuk memberikan dampak nyata.
    Interaksi Omnichannel
    Integrasikan WhatsApp dengan saluran lain di CleverTap untuk menghadirkan pengalaman pelanggan yang terpadu dari satu dasbor.
    Penjawab Otomatis
    Kurangi waktu tunggu respons dengan mengotomatiskan balasan untuk pertanyaan umum.
    SOLUSI LENGKAP

    Semua yang Anda Butuhkan untuk Sukses di Pemasaran Lewat WhatsApp

    Engage
    Interaksi
    Buat kampanye otomatis yang terpicu secara manual untuk mengirim pesan WhatsApp promosi.
    Respond
    Tanggapan
    Berinteraksi dalam komunikasi dua arah dengan pelanggan untuk menyelesaikan masalah dengan cepat dan menanggapi pertanyaan.
    Analyze
    Analisis
    Lihat analitik kampanye real-time yang dapat ditindaklanjuti, termasuk metrik pesan dikirim, dibaca, dan dibalas.

    Why WhatsApp with CleverTap?

    Be Where Your Customers Are
    Official WhatsApp Business API Provider

    Get access to WhatsApp Business Account directly from the CleverTap dashboard and quickly get started with a 5 min onboarding.

    Be Where Your Customers Are
    Orchestration

    Automate and trigger campaigns at the right moment, based on past as well as real-time user actions.

    Be Where Your Customers Are
    Rich Media Support

    Create high-impact messages with interactive and rich media attachments like images, GIFs, and videos.

    Be Where Your Customers Are
    Interactive Templates

    Build engaging templates with quick reply and call-to-action buttons.

    Be Where Your Customers Are
    Easy Migration

    Keep your WhatsApp business account intact along with your quality rating, account status, and approved templates for an easy move.

    Be Where Your Customers Are
    Segmentation & Deep Analytics

    Take advantage of AI/ML-powered segmentation capabilities along with actionable customer insights in CleverTap, to deliver the right message at the right time.

    Be Where Your Customers Are
    Personalization

    Send relevant & targeted messages powered by personalization and segmented by user behavior.

    Be Where Your Customers Are
    Omnichannel

    Engage users across multiple channels in sync with each other to deliver consistent customer experiences.

    USE CASES

    WhatsApp in Action

    Discover how WhatsApp can increase conversions and elevate engagement for your brand.
    Ecommerce
    Ed-Tech
    Fintech
    Subscription
    Using CleverTap's solution, Betterhalf boosts their push notification render rate to 85%

    45%

    UPLIFT IN
    APP OPENS

    25%

    INCREASE IN
    PURCHASES

    Switching to CleverTap’s WhatsApp Business API has had a tremendous impact on our customer engagement efforts. We targeted users who were less likely to engage through push notifications and email campaigns and saw a 45% uplift in app opens and a 25% increase in purchases on the app.

    CleverTap makes creating WhatsApp campaigns a breeze, as it is secure and easy to handle customer data, segment campaign audiences based on complete customer data, flexibility to set up content, and trigger notifications based on user actions. We are also able to track the performance of our campaigns across multiple channels on the same dashboard helping us optimize campaigns and deliver a superior customer experience by limiting the campaigns sent to a customer and preventing spam.”

    Rasis Maulana Setiawan, Digital & CRM Martech Senior Manager
    Secure & Scalable

    Trusted by today’s biggest mobile apps

    5

     Billion

    24

      Billion

    4

      Billion
    UNINSTALL TRACKING

    Unlock your brand’s unrealized growth potential with hyper-personalization

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