In today’s fast-changing digital landscape, delivering interactive, personalized, and secure messaging experiences is essential. Join us for an exclusive fireside chat with industry leaders from Google and CleverTap as they reveal how Rich Communication Services (RCS) can elevate your omnichannel strategy. Learn how RCS is shaping the next wave of business messaging and elevating customer engagement for brands across the globe. Gain actionable insights into how you can future-proof your engagement strategy by harnessing the power of AI with RCS Business Messaging.
Key Takeaways
Omnichannel Engagement:
Understand the power of an omnichannel strategy and learn how leveraging interactive, personalized, and conversational messaging can elevate customer experiences and building lasting relationships.
The Future of Business Messaging:
Learn why RCS is leading the next wave of interactive messaging. Explore its global adoption, extensive device compatibility, and the significant business impact it’s having compared to traditional messaging channels. Learn how companies across various industries are leveraging RCS to drive innovative use cases.
Trust & Compliance:
Uncover how RCS business messaging can help brands build trust through outstanding customer experiences. Explore strategies to ensure robust data security, privacy, and regulatory compliance while transforming your customer engagement.
Google’s Vision for RCS:
Delve into Google’s product strategy for RCS. Understand how RCS is poised to become the default mobile messaging standard for Android, and what this means for businesses looking to innovate in conversational commerce, customer support, and personalized marketing.
Steven Brough
Global GTM Head, RCS for Business at Google
Subharun Mukherjee
VP Product Marketing, CleverTap
