Decoding User Retention Strategies in
Ecommerce and Retail

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What is this course about?

How can ecommerce and retail brands crack the code to higher customer engagement, order conversions, and purchase frequency?

Join us for the ultimate hands-on session where masters from Tata CLiQ and Lenskart will take you through the user lifecycle and retention strategies that are driving their business growth. You will also learn how to:

  • Deliver a seamless onboarding experience
  • Run personalized high-converting campaigns
  • Reduce abandoned carts and fuel product discovery
  • The key metrics to track performance

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Learn from the best

Neha Modi

Assistant Manager: CRM (Retention)

Prashant Sinha

Retention Manager

Niddhi Shah

Associate Director,
Customer Success