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    • WhatsApp Interactive Templates

    October 1, 2021

    WhatsApp interactive templates are now available to create in the CleverTap dashboard. With this release, CleverTap customers can: 

    • Add headers and footers to a message in WhatsApp
    • Add media (video, image, document, location) to a header message
    • Customize quick reply buttons in a WhatsApp message, such as “Okay, got it” or “Yes, I’m Interested”
    • Include Call to Action buttons to redirect users to a website or directly call a phone number