SMS Provider Groups

Dec 18, 2020

Improve the overall deliverability of SMS campaigns by adding multiple delivery providers. The enhancement is available for all customers.

  • Create an SMS provider group with up to 10 SMS service providers for delivery. If the most preferred provider is unavailable to deliver the campaign, the next provider in the priority order will be used to deliver the message.
  • Create many SMS provider groups for a project. For example, a global app can create provider groups by region.
  • Edit an existing SMS provider group to add a new SMS provider or reassign priority.
  • Get access to analytics for SMS service providers such as sent, error, and error rates to evaluate their performance.